Pioneering Software Defined Networking in Singapore

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Job Brief

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed security and edge cloud services from a service provider background -. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.

Responsibilities

• Strategies and develop new growth engines in Managed Security and Edge Cloud Services
• Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Security and Edge Cloud Services portfolio.
• Establish and cultivate partnerships with key partners in Managed Security and Edge Cloud Services to deliver differentiated managed services with unique value propositions.
• Develop product strategies, Roadmaps and determine market segmenting, targeting and positioning.
• Establish and enhance product processes in Managed Security and Edge Cloud Services to ensure the smooth delivery of these services.
• Monitor product quality against target levels and trigger corrective actions where necessary.
• Optimize cost structure, product profitability and customer value.
• Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
• Monitor product quality against target levels and trigger corrective actions where necessary.
• Achieve key value drivers, operating revenue & expenses as well as product profitability targets.
• Any other ad-hoc duties as assigned by superior from time to time.

Requirements

• Degree in Computer Science, Engineering or equivalent preferred with 3-5 years’ experience
• Proven track record of successfully developing and growing a portfolio of Managed Security and Edge Cloud Services.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Demonstrated initiative and creativity/out of the box product development.
• Self-starter. Ability to work independently as well as part of a team.
• Excellent written and verbal communication skills

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities

• Manage the network through Network Management Systems and Controllers
• Monitor the network performance and carry out recovery of fault during network outage.
• Execute the operating model guided by the relevant process and implementation manuals.
• Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLD) and Low-Level Design (LLD) documents.
• Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation.
• Hands on and in-charge of implementation for active network including L1, L2 and L3 network.
• Perform on-site and off-site testing and commissioning for network implementation and service recovery.
• Perform standby duties.
• Any other ad-hoc duties as assigned by superior from time to time.

Requirements

• Diploma with 7-10 years of working experience or Degree in Engineering with 1-3 years of working experience
• Hands on technical and implementation experience
• Strong knowledge in IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation, or operation of IP network
• Knowledge and experience in Transmission network (DWDM, GPON)
• Knowledge and Experience in Infoblox and F5 load balancers (BIQ-IP, GTM, LTM)
• Knowledge in Software Define Network and Network Security is desirable
• CCNP or equivalent (CCIE or equivalent will be preferred.)
• Fresh graduates may also considered

Job Brief

Our Investors

ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

• Manage and monitor all installed systems and infrastructure to ensure the highest levels of systems and infrastructure availability
• Continuously analyse platform behaviour and give recommendation for improvements (system/infrastructure)
• Maintain security, backup, and redundancy strategies
• Write and maintain custom scripts to lower the human intervention time on any tasks
• Help the network teams with specifications for the monitoring and automation requirements
• Participate in standby roster as needed, providing 2nd / 3rd level support, and ensuring timely resolution of incident tickets
• Write and maintain up-to-date technical documentation
• May involve project-based work for the improvement of the network
• Assist in any other duties as assigned from time to time, where applicable.

Requirements

• Familiarization with company’s network architecture and all relevant products/processes in interaction with different platforms
• Good experience in networking concepts and equipment such as IPv4/IPv6, MPLS/BGP/OSPF, netflow, routers, switches, load balancers, probes
• Good understanding of LAN and WAN technologies based on Huawei, Nokia, Cisco, etc.
• Strong knowledge of Linux system administration, networking, and troubleshooting
• Strong competency in shell and python scripting languages
• Knowledge in KVM, Docker/Kubernetes, and ELK stack
• Familiarity with monitoring tools such as Solarwinds, Nagios, Cacti, Zabbix, etc.
• Familiarity with high availability system architecture (load balancing, redundancy, caching)
• Good analytical and problem-solving abilities (logs analysis, database queries, etc)
• Experience in database manipulation and administration (backup, replication, troubleshooting)
• Self-learner in new system matters
• Ability to work as part of operational team and to support multiple tasks at the same time
• Flexibility and adaptability to changing environment and business demands
• Ability to interface and communicate with all levels of management, presenting ideas in user-friendly language
• Strong written and oral communication skills
• Fresh graduates may also considered

Job Brief

Our Investors

ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

Requirements

•  BSc/BA in Computer Science or a related degree with 2 – 6 years of experience; 
• Strong Linux & Windows server system administration experience specifically in a virtualized environment. Preferably with RHSA/RHCE or MCSA/MCSE certification. 
• Experienced in virtualization, cloud & converged infrastructure technologies 
• Extensive experience in private cloud (Openstack / VMWare), and with exposure to public cloud 
• Experience in hybrid cloud design and implementation highly preferred 
• Practical knowledge and experience of container and container orchestration (Docker, rkt, Kubernetes etc.). Exposure to other cloud native tools such CNCF projects 
• Experience using cloud system monitoring tools (e.g. Zabbix, Prometheus, Nagios etc.). 
• Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, networking, internet protocols, scripting & monitoring tools and IT Security. 
• Experience with installation, configuration and management of metric/log collection and aggregation tools like Splunk and ELK, creating dashboards and configuring alerts with tools like ServiceNow, Jira, Hipchat, Slack. 
• Knowledge in configuration management system like Ansible, chef, terraform etc 
• Knowledge of selected programming languages (e.g. Python, Go, R etc.) 
• Knowledge of DevOps tools like Git, Jenkin, Ansible, Docker, puppet, chef etc. 
• Knowledge in data centre inter-networking. Having CCNA or other networking certification will be an added advantage. 
• Analytical mind with problem-solving aptitude 
• Ability to work independently, and proactively 
• Excellent organizational and interpersonal skills to work with diverse groups 
• Entry level candidates with keen interest to join the Telecommunications Industry are welcome to apply

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities

• Responsible for the overall development of our Digital BSS product suite
• Work with Business Analysts in developing an MVP based product strategy and road map
• Work closely with solution architects (functional and technical) and software engineers on application design
• Define and enforce best practices for software development
• Day to day development management– prioritization, planning, tracking, and reporting

Requirements

• 7 years of Software development experience, with 3+ years of experience in leading a software development team. Experience managing hybrid team (onshore + offshore) a big plus
• Highly experienced in agile methodology (SCRUM). Preferably with experience in different roles – scrum master, development manager, developer
• Hands-on experience in the following areas:
• Microservice based application architecture, container orchestration solutions (Docker Swam, Kubernetes)
• Java, Springboot, Spring Cloud for backend, and JavaScript/TypeScript, Angular/React for frontend
• API Gateway
• SQL/NoSQL database – MariaDB, PostgreSQL, MongoDB, etc.
• Others – ELK/EFK, Redis, Keycloak, etc.
• DevOps tools
• Functional knowledge of telco BSS highly preferred; experience with TMF SID/Open API a big plus
• Good communication and interpersonal skills

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities

• Gather/clarify, and influence/co-develop requirements from business stakeholders; document requirements in alignment with TMF eTOM processes where applicable
• Provide high level estimate (t-shirt sizing) to business change requests; support business stakeholders in business case analysis, and conduct cross-business unit prioritization
• Conduct design workshops with application SMEs, and if required, external vendor/partners
• Design high level solution in accordance with overall architectural guidelines, and ensure compliance to security policies; review solution proposal with Solution Architect, and InfoSec SMEs
• Walkthrough with application developers, gather and consolidate effort estimates
• Produce design documents including HLDs, interface contracts, etc.
• Perform backlog grooming, and break down requirement for development; participate in sprint planning
• Walk through requirement and solution with QA team, and support QA in test design.
• Perform pre-UAT verification when required

Requirements

• Minimum 8 years of solution design experience in ICT industry
• Diploma/Degree
• Expert knowledge of enterprise ICT business processes and demonstrated ability designing E2E solutions involving multiple BSS domains including CPQ, PCM, COM, BRM, with some experience in BSS-OSS (COM-SOM) integration
• Knowledge of, and ability to apply TMF eTOM framework in requirement gathering and analysis preferred
• In-depth of knowledge of common data models used in BSS applications; exposure to TMF SID highly preferred
• Expert in designing complex integration solutions, with in-depth knowledge of integration patterns and protocols; demonstrable ability to produce accurate integration design document, and interface contracts
• Minimum 3 years of application development experience expected – with practical understanding of 3-tier application architecture. Experience with microservice based architecture highly preferred
• Ability to design simple to medium complexity data models, and practical knowledge of writing medium complexity SQL for data analysis
• Good knowledge of common backend application architecture, and popular frameworks such as Spring MVC
• Some knowledge of frontend/UIUX design, and demonstrable ability designing frontend-backend integration solution with user experience and performance consideration
• Excellent oral and written communications and presentation skills

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities

• Work with architects to understand end-to-end architecture, and individual application architecture
• Work with business analysts to understand business requirements
• Produce technical design document for assigned modules, and develop according to specification
• Follow good coding practice to produce clean, readable, testable, and secure code
• Provide L3 support for production
• Senior developers are expected to participate in architecture/framework discussion, improve development process, and conduct code review.

Requirements

• Extensive experience with Java/Spring Framework, for backend/microservice development
• Good knowledge of RDBMS, SQL, and Spring Data JPA; experience with NoSQL/distributed caching solutions preferred
• Experience with container technologies – docker/docker swarm, Kubernetes
• Experience with API gateway
• Familiarity with microservice based application architecture
• Some functional knowledge of telco BSS highly preferred; experience with TMF SID/Open API a big plus
• Some frontend development experience preferred – JavaScript, Angular, ReactJS
• Minimum 2 years development experience
• Diploma/Degree

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities

• Manage and maintain the on-premises Oracle BRM and CRM applications.
• Ensure that on-premises Oracle BRM & CRM applications are functioning properly and run at a healthy and secure state.
• Provide 1st level and 2nd Level technical support to B2B customer and internal staff; work closely with the other team or 3rd party vendor to resolve the complex issue; rectify the production issue within the Service Level Agreement (SLA).
• Drive root cause analysis (RCA) for the repeated/critical issue; collaborate and support DevOps teams or vendors for the change/release management of new features release, bug-fixing and security patches in the Oracle BRM and CRM production and DR environment.
• Perform basic configuration, testing, and preventive maintenance for Oracle BRM and CRM production application.
• Develop and optimize the custom scripts/solution for automating the routing/on-demand operation tasks and operations-related failure/alert response.
• Ensure ITIL SOP/process, business continuity plan (BCP) and application security protection throughout BSS applications.

Requirements

• Degree in Engineering, Computer Science, or a related subject.
• Experience with Telco Billing, CRM and Mobile App/Web application.
• Good Knowledge of Linux Shell Scripting, Oracle WebLogic, SQL and PL SQL.
• Applicants with more experience in Telco Billing and CRM applications implementation and operation support will be considered for a more senior position.
• Experience with ITIL process/SOP and DevOps/collaboration tools (SolarWinds, ServiceNow, JIRA and Confluence) would be an added advantage.
• Highly motivated and task-oriented individual, be able to work independently and as a team.

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

SPTel is looking for a professional and creative Software engineer to be part of our OSS team to support systems within SPTel SDN based Network. The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment with telecommunication background, we’d like to meet you.

The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services within a communication service provider with various underlying dependencies as well as able to project manage complex project with vendors and across different department.

Responsibilities

• To manage and configure, enhance the SPTel Fault Management system i.e. Nokia eSOC Components AOR, NPM, SURE
• Interact with other teams in order assess new opportunities and participate in requirements gathering
• Project manage OSS project delivery with vendors and internal users
• Solution analysis and effort estimate for the requests
• Low level design for the applications
• Development for the requests and bug fixing on the existing applications
• Provide work instructions and improvements of the processes
• Management and implementation of new automatic scripts and applications
• Verify and implement configuration changes at the request of the customer or when is needed for performance reasons
• Coordinate and work together with other teams such as: 2nd line of support, 1st level support, Testing
• Installation, tuning and troubleshooting of complex software applications

Requirements

• Must be familiar with Telcom Service Assurance processes.
• Experience in at least one of the major with Telecom Fault Management solution such as NetAct or Netcool etc.
• Work experience gained in companies and projects in telecommunications service delivery and operations.
• Familiar with handling FCAPS (Fault, Configuration , Accounting , Performance and Security) Concepts.
• Knowledge of IP based network – IP back-hauling and IP networking
• Knowledge of functionality of Network Monitoring System
• Standard fault-finding (troubleshooting) techniques
• Knowledge of alarm types, resolution and remedy SLAs and escalation matrix
• Good experience in SQL/PLSQL.
• Good understanding of database concepts, including language constructs, database versus table versus column, triggers etc.
• Good communication skill and ownership with project management experience.
• Familiar with Apache Nifi, SNMP, JMS, SSH/SFTP.
• Familiar with network telemetry concepts such as gRPC
• Knowledge operations, configuration of Nokia eSOC (AOR, NPM, SURE) will be a plus.
• Knowledge in NetFlow will be an advantage

Responsibilities

• Reviews design documents and provides feedback on approach and estimates
• Participate fully in Agile Scrum team’s development cycle and strictly adhere to the development process, coding standards and guidelines
• Responsible for translating requirements into API Design and writing of interface specification
• Develops the code based on high level design and low level design and Executes the unit testing. Peer review of the code
• Ensures that software meets or exceed specified standards and end-user requirements.
• Any other ad-hoc duties as assigned by superior from time to time.

Requirements

• Min 4 years of experience as Java/J2EE developer
• Strong knowledge of API development and webservices (WSDL Soap, Restful)
• Strong knowledge of the java frameworks (Spring MVC, Spring Security)
• Proficient and hands on with Application Servers (Weblogic, Tomcat, JBoss)
• Good knowledge of relation database, specifically Oracle (SQL – PL/SQL) and Mariadb
• Technical expertise in the design, development, coding, testing, and debugging of software
• API gateway experience (such as APIGee, tyk.io, Mulesoft) would be added advantage
• Experience in load balancing and proxying (HAProxy, Nginx)
• Knowledge of UI development (JSP, HTML, CSS, Ajax, XML) is an added advantage
• Service Provider / Telecommunication knowledge (TMForum SID)
• Excellent communication
• 4-7 Years of Experience; Degree in Engineering/Computer Science preferred