Your Smart Choice to a Connected Future

Looking for a career in technology? At SPTel we believe in working smart and delivering a business class digital network to support Smart Nation initiatives.

We are the only end-to-end Software Defined Network provider with Network Functions Virtualisation technology in Singapore. We utilise Artificial Intelligence to enable self-healing of the network from disruptions and provide a clean pipe network for our customers. Coupled with our unique fibre pathways, ultra-low latency network and pervasive hubs for edge computing, SPTel is well placed to become a digital services provider of choice.

We think big and make bigger things happen

We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.

Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.

Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!

We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.

Why Join the SPTel Family

Passionate

We are passionate about being at the forefront of technological advancements

Collaborative

We emphasize collaboration and place a strong focus on teamwork toward collective success

Inclusive

We build a diverse and inclusive workforce to create a culture of belonging where everyone can bring and contribute to the Company’s goals as one

Be one of us. Now.

Join a dynamic team that is redefining business class digital services.

Job Brief

Our Investors

ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

About us

SPTel is a Business Class Digital Services provider that promises:

  • Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
  • Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
  • True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
  • Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

About Role

The candidate will be assigned duties and responsibilities within SPTel Integrated Operations Centre (IOC). He or she is responsible to perform surveillance of its network health and services and conduct technical troubleshooting, including taking the necessary actions to mitigate network issues and neutralize security incidents.

The candidate is required to support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure.

Responsibilities
  • Perform 24×7 operations and surveillance support in the IOC environment.
  • Ensure and maintain health of the SPTEL network and services through proactive monitoring and taking necessary corrective actions when abnormally is detected.
  • Perform technical troubleshooting in accordance to troubleshooting procedures, and ensure all events are managed and followed up in accordance with the Service Operations Framework and respective SOPs.
  • Be customer-oriented and support all incoming events with timely response/updates of incident status to customers/internal stakeholders for all incidents.
  • Responsible to create and track trouble tickets to closure and ensuring that updates are captured accurately and complete with the relevant details.
  • Elevating incidents for next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
  • Perform Escalation & Notification during Major Incidents and provide internal incident notification and hourly update to customer if the incident severity or service level has breached or is at risk of breaching.
  • To push for service recovery within service SLA for all incidents.
  • Prepare draft incident report after every incident and After-Action Review (AAR) report after every major incident
  • Notify customer on planned maintenance activities and keep customer posted on the maintenance status during actual maintenance day.
  • Be always contactable and perform Standby Duties on rostered days
  • Perform Daily, Weekly, Monthly Reports.
  • Any other ad-hoc duties as assigned by superior from time to time.
Requirements
  • Diploma in Engineering or equivalent.
  • Fresh graduates are welcomed to apply.
  • Candidates with technical support experience in a NOC/SOC environment would have an advantage.
  • An individual who is a great team player, with service mindset and delivers good customer experience.
  • Good communications skill with pleasant personality
  • Shift work is required for this position.
  • Candidate must be prepared to perform standby duties.

Job Brief

Our Investors

ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

About us

SPTel is a Business Class Digital Services provider that promises:

  • Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
  • Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
  • True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
  • Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities
  • Responsible for achieving business and sales objective/ targets
  • Explore for new business within the Alliance / Channels space
  • Handle account management matters and be the point of contact for Alliance / Channel Partners
  • Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
  • Establish and grow strong pipelines for business opportunities
  • Conduct Weekly cadence with Alliance / Channel Partners to review on their opportunities
  • Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
  • Prepare proposals, and present solutions to customers.
  • Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment.
  • Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers
  • Any other ad-hoc duties as assigned by superior from time to time.
Requirements
  • Degree/Diploma/ITE in Engineering or relevant discipline with experience in the telecommunications industry
  • At least 2 years working experience in IT/Telecom sales
  • Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, and etc
  • Strong command of English and able to engage stakeholders
  • Proven track record in achieving sales targets
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities
  • Monitoring of projects status and timely delivery of customer service
  • Provide project implementation status and update in Business and Operation Support System
  • Organize customer ordering form and work orders to suppliers and contractors
  • Support field engineer controller on manpower resource and job management
  • Support project management office and field engineer controller on stock management
  • Compile reports for management review
Requirements
  • Higher Nitec in telecommunication, computer engineering or IT related field
  • At least 1 year working experience in passive and active infrastructure
  • Technical knowledge of passive/active infrastructure and Data Centre operation preferred
  • Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
  • Ability to work independently and collaboratively with contractors, colleagues and Data Centre
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Job Brief

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed security and edge cloud services from a service provider background -. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.

Responsibilities
  • Strategies and develop new growth engines in Managed Security and Edge Cloud Services
  • Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Security and Edge Cloud Services portfolio.
  • Establish and cultivate partnerships with key partners in Managed Security and Edge Cloud Services to deliver differentiated managed services with unique value propositions.
  • Develop product strategies, Roadmaps and determine market segmenting, targeting and positioning.
  • Establish and enhance product processes in Managed Security and Edge Cloud Services to ensure the smooth delivery of these services.
  • Monitor product quality against target levels and trigger corrective actions where necessary.
  • Optimize cost structure, product profitability and customer value.
  • Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
  • Monitor product quality against target levels and trigger corrective actions where necessary.
  • Achieve key value drivers, operating revenue & expenses as well as product profitability targets.
  • Any other ad-hoc duties as assigned by superior from time to time.
Requirements
  • Degree in Computer Science, Engineering or equivalent preferred with 3-5 years’ experience
  • Proven track record of successfully developing and growing a portfolio of Managed Security and Edge Cloud Services.
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
  • Demonstrated initiative and creativity/out of the box product development.
  • Self-starter. Ability to work independently as well as part of a team.
  • Excellent written and verbal communication skills

     

    Job Brief

    Our Investors

    ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

    About us

    SPTel is a Business Class Digital Services provider that promises:

    • Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
    • Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
    • True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
    • Innovative services such as IoT-a-a-S and Edge Cloud computing

    We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

    These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

     

    The Executive/Senior Executive, Bid Management, will be reporting to the Head of Finance, Procurement & Bid.

    The primary responsibility is to lead the bid management process, ensuring the successful creation, submission, and follow-up of bids and proposals for ICT and Telco projects. You will work closely with various teams including sales, technical, and legal to develop compelling and competitive bids that meet client requirements and drive business growth.

    Our Investors

    SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

    Responsibilities

    Bid Management:

    • Manage the end-to-end bid process, from opportunity identification to submission and post-bid analysis.
    • Collaborate with sales, technical, and legal teams to understand client needs, develop bid strategies, and create tailored solutions.
    • Coordinate bid activities, set deadlines, and ensure timely submission of high-quality proposals.
    • Maintain a centralized repository of bid-related information, including templates, case studies, and pricing models.
    • Support any other ad-hoc tasks assigned by Head of Finance, Procurement & Bid

    Proposal Development:

    • Write, edit, and review bid documents, ensuring clarity, consistency, and compliance with client requirements and company standards.
    • Customize proposals to address specific client challenges and highlight unique value propositions.
    • Work with subject matter experts to gather technical information and incorporate it into bid responses.
    • Develop persuasive presentations and supporting materials to enhance bid submissions.

    Market Analysis:

    • Stay updated on industry trends, competitor activities, and client preferences within the ICT/Telco sector.
    • Conduct market research to identify potential bid opportunities and assess market demand for specific services and solutions.
    • Analyze previous bids and feedback to continuously improve bid strategies and win rates.

    Relationship Management:

    • Build and maintain relationships with key stakeholders, including clients, partners, and subcontractors.
    • Engage with clients during the bid process to understand their needs and address any concerns.
    • Collaborate with internal teams to leverage expertise and resources effectively in bid responses.

    Compliance and Risk Management:

    • Ensure bid submissions comply with all legal and regulatory requirements.
    • Assess and mitigate risks associated with bid submissions, including financial, technical, and contractual risks.
    • Work with legal and compliance teams to review contracts, terms, and conditions associated with bids.
    • Any other ad-hoc duties as assigned by superior from time to time.

     Requirements

    • Bachelor’s Degree in Business, Information Technology or a related discipline
    • At least 1-3 years of experience in project delivery and or Presales Solutioning of Telco/ ICT Services
    • Experience in handling Telco/ICT project tenders as part of Proposal/Presales/Sales team has an added advantage
    • Experience in bidding for Singapore Government project tenders and/or overseas project tenders will be highly advantageous has added advantage
    • Former experience in QA, Project Management has an added advantage
    • Ability to work independently under stringent timelines with minimal supervision
    • Meticulous, outspoken and resourceful
    • Possess strong business/commercial acumen and analytical skills in risk management

     

    Job Brief

    Our Investors

    ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

    About us

    SPTel is a Business Class Digital Services provider that promises:

    • Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
    • Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
    • True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
    • Innovative services such as IoT-a-a-S and Edge Cloud computing

    We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

    These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

    Responsibilities
    • Maintain and support SPTel’s Private Cloud and Edge Cloud Platform and Service.
    • Maintain SPTEL Cloud Network Infra including Layer 2 and Layer 3 Device (Nokia WBX).
    • Deploy, install, provision, troubleshoot, and report for all RedHat OpenStack/Openshift, Nokia CBIS/NCS, Oracle VM Manager, VMware infrastructure and related Cloud services.
    • Develop and test Open Virtualization Tools, CI/CD Tools and DevOps capabilities.
    • Develop and implement maintenance plans and activities for Cloud infrastructure including application of fixes, security patches and upgrades, capacity increases and other Cloud related maintenance.
    • Provide advanced technical and engineering support to both internal groups and customers.
    • Assist cross functional teams in troubleshooting and problem identification.
    • Evaluate and analyze systems, performance, issues and metrics to provide recommendations for service improvements; diagnose, solve and provide root cause analysis for application, hardware, network, and operating system issues.
    • Support project quality assurance activities: and adhere to proper escalation and change control procedures.
    • Respond to and troubleshoot issues related to cloud infrastructure and applications.
    • Implement and maintain disaster recovery plans and backup strategies.
    • Maintain comprehensive documentation for the cloud infrastructure, configurations, and procedures.
    • Onsite Related Tasks for Private Cloud and Layer 2 and Layer 3 device.
    • Automate daily operation activities such as fetching the logs, fetching the health check report etc.
    • Level 2 ticket Handling with Vendors and Internal NOC team.
    • Knowledge of monitoring platforms like Grafana and Prometheus.
    • Assist in any other duties as assigned from time to time, where applicable.
    Requirements
    • Degree in IT, Computer Science or relevant field preferred with 3 – 5 Years of experience in Red Hat OpenStack/ Openshift, Kubernetes, Nokia CBIS, CommVault, Nokia CNS.
    • Knowledge of all NFV/ infrastructure technologies (compute, storage, networking, physical infrastructure, software, commercial off the shelf (COTS) and open-source packages and solutions, virtual and cloud including IaaS, PaaS and SaaS); infrastructure management tools and monitoring tools; solution sizing for hardware/software platforms; industry standard security requirements and designs.
    • Ability to support and write technical documentation; evaluate and test emerging technologies.
    • Individuals must know how to put in a system, operationalize it, minimal downtime, bring engineering perspective/thought leadership.
    • Forward thinking on tech, keeping current with best practices and industry trends.
    • Good understanding of Public Cloud, Hybrid Cloud configuration, diversity across platforms.
    • Strong network understanding can write fire wall rules, source destination, port, understanding a 3-tier network and Network related configuration.
    • RedHat Openstack/Openshift Certificate and AWS and Azure Certificate.

    Job Brief

    Our Investors

    SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

    Responsibilities
    • Manage the network through Network Management Systems and Controllers
    • Monitor the network performance and carry out recovery of fault during network outage.
    • Execute the operating model guided by the relevant process and implementation manuals.
    • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLD) and Low-Level Design (LLD) documents.
    • Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation.
    • Hands on and in-charge of implementation for active network including L1, L2 and L3 network.
    • Perform on-site and off-site testing and commissioning for network implementation and service recovery.
    • Perform standby duties.
    • Any other ad-hoc duties as assigned by superior from time to time.
      Requirements
      • Diploma with 7-10 years of working experience or Degree in Engineering with 1-3 years of working experience
      • Hands on technical and implementation experience
      • Strong knowledge in IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation, or operation of IP network
      • Knowledge and experience in Transmission network (DWDM, GPON)
      • Knowledge and Experience in Infoblox and F5 load balancers (BIQ-IP, GTM, LTM)
      • Knowledge in Software Define Network and Network Security is desirable
      • CCNP or equivalent (CCIE or equivalent will be preferred.)
      • Fresh graduates may also considered

      Job Brief

      Our Investors

      ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

      About us

      SPTel is a Business Class Digital Services provider that promises:

      • Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
      • Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
      • True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
      • Innovative services such as IoT-a-a-S and Edge Cloud computing

      We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

      These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

      Responsibilities
      • Manage and monitor all installed systems and infrastructure to ensure the highest levels of systems and infrastructure availability
      • Continuously analyse platform behaviour and give recommendation for improvements (system/infrastructure)
      • Maintain security, backup, and redundancy strategies
      • Write and maintain custom scripts to lower the human intervention time on any tasks
      • Help the network teams with specifications for the monitoring and automation requirements
      • Participate in standby roster as needed, providing 2nd / 3rd level support, and ensuring timely resolution of incident tickets
      • Write and maintain up-to-date technical documentation
      • May involve project-based work for the improvement of the network
      • Assist in any other duties as assigned from time to time, where applicable.
      Requirements
      • Familiarization with company’s network architecture and all relevant products/processes in interaction with different platforms
      • Good experience in networking concepts and equipment such as IPv4/IPv6, MPLS/BGP/OSPF, netflow, routers, switches, load balancers, probes
      • Good understanding of LAN and WAN technologies based on Huawei, Nokia, Cisco, etc.
      • Strong knowledge of Linux system administration, networking, and troubleshooting
      • Strong competency in shell and python scripting languages
      • Knowledge in KVM, Docker/Kubernetes, and ELK stack
      • Familiarity with monitoring tools such as Solarwinds, Nagios, Cacti, Zabbix, etc.
      • Familiarity with high availability system architecture (load balancing, redundancy, caching)
      • Good analytical and problem-solving abilities (logs analysis, database queries, etc)
      • Experience in database manipulation and administration (backup, replication, troubleshooting)
      • Self-learner in new system matters
      • Ability to work as part of operational team and to support multiple tasks at the same time
      • Flexibility and adaptability to changing environment and business demands
      • Ability to interface and communicate with all levels of management, presenting ideas in user-friendly language
      • Strong written and oral communication skills
      • Fresh graduates may also considered

      Job Brief

      Our Investors

      ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.

      About us

      SPTel is a Business Class Digital Services provider that promises:

      • Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
      • Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
      • True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
      • Innovative services such as IoT-a-a-S and Edge Cloud computing

      We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

      These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

      Responsibilities
      • Plan, design, test, implement and operate our hybrid cloud infrastructure 
      • Plan and onboard VMs based on the user requirements 
      • Automate tasks through appropriate tools and scripting. 
      • Implement & operate our OpenStack-based private cloud. May need to perform tasks on other private cloud platforms such as VMWare 
      • Perform private-cloud administration tasks, such as provisioning/de-provisioning of resources, maintaining security posture, user administration, monitoring computing resource utilization, network setup, backup/restore and incident management 
      • Performs system administration activities in accordance with company policies and procedures 
      • Troubleshooting, performs root cause analysis, implements corrective/preventive actions during and after an incident 
      • Create and maintain documentation and processes for Troubleshooting, maintaining, and configuring systems 
      • Support audit and infrastructure / network security scans, disaster recovery and security related drills 
      • Explore, learn and deploy new technologies that will help the company to reduce cost or improve operational efficiencies 
      • Collaborate with internal teams and vendors to fix and improve products. 
      • Work with Security team in determining vulnerabilities in IT applications and infrastructure, and perform remediations based on the VAPT findings and recommendations 
      • Work with Network Engineering and Cyber Security  team on needed requirements in deploying IT applications such as Firewalls, NAT, WAF, Load Balancers, EDR and AV. 
      • Any other ad-hoc duties as assigned by superior from time to time.  

         

        Requirements
        •  BSc/BA in Computer Science or a related degree with 2 – 6 years of experience; 
        • Strong Linux & Windows server system administration experience specifically in a virtualized environment. Preferably with RHSA/RHCE or MCSA/MCSE certification. 
        • Experienced in virtualization, cloud & converged infrastructure technologies 
        • Extensive experience in private cloud (Openstack / VMWare), and with exposure to public cloud 
        • Experience in hybrid cloud design and implementation highly preferred 
        • Practical knowledge and experience of container and container orchestration (Docker, rkt, Kubernetes etc.). Exposure to other cloud native tools such CNCF projects 
        • Experience using cloud system monitoring tools (e.g. Zabbix, Prometheus, Nagios etc.). 
        • Demonstrate strong knowledge in infrastructure areas such as virtual server technologies, networking, internet protocols, scripting & monitoring tools and IT Security. 
        • Experience with installation, configuration and management of metric/log collection and aggregation tools like Splunk and ELK, creating dashboards and configuring alerts with tools like ServiceNow, Jira, Hipchat, Slack. 
        • Knowledge in configuration management system like Ansible, chef, terraform etc 
        • Knowledge of selected programming languages (e.g. Python, Go, R etc.) 
        • Knowledge of DevOps tools like Git, Jenkin, Ansible, Docker, puppet, chef etc. 
        • Knowledge in data centre inter-networking. Having CCNA or other networking certification will be an added advantage. 
        • Analytical mind with problem-solving aptitude 
        • Ability to work independently, and proactively 
        • Excellent organizational and interpersonal skills to work with diverse groups 
        • Entry level candidates with keen interest to join the Telecommunications Industry are welcome to apply

        Job Brief

        Our Investors

        SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

        Responsibilities
        • Responsible for the overall development of our Digital BSS product suite
        • Work with Business Analysts in developing an MVP based product strategy and road map
        • Work closely with solution architects (functional and technical) and software engineers on application design
        • Define and enforce best practices for software development
        • Day to day development management– prioritization, planning, tracking, and reporting
        Requirements
        • 7 years of Software development experience, with 3+ years of experience in leading a software development team. Experience managing hybrid team (onshore + offshore) a big plus
        • Highly experienced in agile methodology (SCRUM). Preferably with experience in different roles – scrum master, development manager, developer
        • Hands-on experience in the following areas:
        • Microservice based application architecture, container orchestration solutions (Docker Swam, Kubernetes)
        • Java, Springboot, Spring Cloud for backend, and JavaScript/TypeScript, Angular/React for frontend
        • API Gateway
        • SQL/NoSQL database – MariaDB, PostgreSQL, MongoDB, etc.
        • Others – ELK/EFK, Redis, Keycloak, etc.
        • DevOps tools
        • Functional knowledge of telco BSS highly preferred; experience with TMF SID/Open API a big plus
        • Good communication and interpersonal skills

        Job Brief

        Our Investors

        SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

        Responsibilities
        • Gather/clarify, and influence/co-develop requirements from business stakeholders; document requirements in alignment with TMF eTOM processes where applicable
        • Provide high level estimate (t-shirt sizing) to business change requests; support business stakeholders in business case analysis, and conduct cross-business unit prioritization
        • Conduct design workshops with application SMEs, and if required, external vendor/partners
        • Design high level solution in accordance with overall architectural guidelines, and ensure compliance to security policies; review solution proposal with Solution Architect, and InfoSec SMEs
        • Walkthrough with application developers, gather and consolidate effort estimates
        • Produce design documents including HLDs, interface contracts, etc.
        • Perform backlog grooming, and break down requirement for development; participate in sprint planning
        • Walk through requirement and solution with QA team, and support QA in test design.
        • Perform pre-UAT verification when required
        Requirements
        • Minimum 8 years of solution design experience in ICT industry
        • Diploma/Degree
        • Expert knowledge of enterprise ICT business processes and demonstrated ability designing E2E solutions involving multiple BSS domains including CPQ, PCM, COM, BRM, with some experience in BSS-OSS (COM-SOM) integration
        • Knowledge of, and ability to apply TMF eTOM framework in requirement gathering and analysis preferred
        • In-depth of knowledge of common data models used in BSS applications; exposure to TMF SID highly preferred
        • Expert in designing complex integration solutions, with in-depth knowledge of integration patterns and protocols; demonstrable ability to produce accurate integration design document, and interface contracts
        • Minimum 3 years of application development experience expected – with practical understanding of 3-tier application architecture. Experience with microservice based architecture highly preferred
        • Ability to design simple to medium complexity data models, and practical knowledge of writing medium complexity SQL for data analysis
        • Good knowledge of common backend application architecture, and popular frameworks such as Spring MVC
        • Some knowledge of frontend/UIUX design, and demonstrable ability designing frontend-backend integration solution with user experience and performance consideration
        • Excellent oral and written communications and presentation skills

        Job Brief

        Our Investors

        SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

        Responsibilities
        • Work with architects to understand end-to-end architecture, and individual application architecture
        • Work with business analysts to understand business requirements
        • Produce technical design document for assigned modules, and develop according to specification
        • Follow good coding practice to produce clean, readable, testable, and secure code
        • Provide L3 support for production
        • Senior developers are expected to participate in architecture/framework discussion, improve development process, and conduct code review.
        Requirements
        • Extensive experience with Java/Spring Framework, for backend/microservice development
        • Good knowledge of RDBMS, SQL, and Spring Data JPA; experience with NoSQL/distributed caching solutions preferred
        • Experience with container technologies – docker/docker swarm, Kubernetes
        • Experience with API gateway
        • Familiarity with microservice based application architecture
        • Some functional knowledge of telco BSS highly preferred; experience with TMF SID/Open API a big plus
        • Some frontend development experience preferred – JavaScript, Angular, ReactJS
        • Minimum 2 years development experience
        • Diploma/Degree

        Job Brief

        Our Investors

        SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

        Responsibilities
        • Manage and maintain the on-premises Oracle BRM and CRM applications.
        • Ensure that on-premises Oracle BRM & CRM applications are functioning properly and run at a healthy and secure state.
        • Provide 1st level and 2nd Level technical support to B2B customer and internal staff; work closely with the other team or 3rd party vendor to resolve the complex issue; rectify the production issue within the Service Level Agreement (SLA).
        • Drive root cause analysis (RCA) for the repeated/critical issue; collaborate and support DevOps teams or vendors for the change/release management of new features release, bug-fixing and security patches in the Oracle BRM and CRM production and DR environment.
        • Perform basic configuration, testing, and preventive maintenance for Oracle BRM and CRM production application.
        • Develop and optimize the custom scripts/solution for automating the routing/on-demand operation tasks and operations-related failure/alert response.
        • Ensure ITIL SOP/process, business continuity plan (BCP) and application security protection throughout BSS applications.
        Requirements
        • Degree in Engineering, Computer Science, or a related subject.
        • Experience with Telco Billing, CRM and Mobile App/Web application.
        • Good Knowledge of Linux Shell Scripting, Oracle WebLogic, SQL and PL SQL.
        • Applicants with more experience in Telco Billing and CRM applications implementation and operation support will be considered for a more senior position.
        • Experience with ITIL process/SOP and DevOps/collaboration tools (SolarWinds, ServiceNow, JIRA and Confluence) would be an added advantage.
        • Highly motivated and task-oriented individual, be able to work independently and as a team.

        Job Brief

        Our Investors

        SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

        SPTel is looking for a professional and creative Software engineer to be part of our OSS team to support systems within SPTel SDN based Network. The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment with telecommunication background, we’d like to meet you.

        The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services within a communication service provider with various underlying dependencies as well as able to project manage complex project with vendors and across different department.

        Responsibilities
        • To manage and configure, enhance the SPTel Fault Management system i.e. Nokia eSOC Components AOR, NPM, SURE
        • Interact with other teams in order assess new opportunities and participate in requirements gathering
        • Project manage OSS project delivery with vendors and internal users
        • Solution analysis and effort estimate for the requests
        • Low level design for the applications
        • Development for the requests and bug fixing on the existing applications
        • Provide work instructions and improvements of the processes
        • Management and implementation of new automatic scripts and applications
        • Verify and implement configuration changes at the request of the customer or when is needed for performance reasons
        • Coordinate and work together with other teams such as: 2nd line of support, 1st level support, Testing
        • Installation, tuning and troubleshooting of complex software applications
        Requirements
        • Must be familiar with Telcom Service Assurance processes.
        • Experience in at least one of the major with Telecom Fault Management solution such as NetAct or Netcool etc.
        • Work experience gained in companies and projects in telecommunications service delivery and operations.
        • Familiar with handling FCAPS (Fault, Configuration , Accounting , Performance and Security) Concepts.
        • Knowledge of IP based network – IP back-hauling and IP networking
        • Knowledge of functionality of Network Monitoring System
        • Standard fault-finding (troubleshooting) techniques
        • Knowledge of alarm types, resolution and remedy SLAs and escalation matrix
        • Good experience in SQL/PLSQL.
        • Good understanding of database concepts, including language constructs, database versus table versus column, triggers etc.
        • Good communication skill and ownership with project management experience.
        • Familiar with Apache Nifi, SNMP, JMS, SSH/SFTP.
        • Familiar with network telemetry concepts such as gRPC
        • Knowledge operations, configuration of Nokia eSOC (AOR, NPM, SURE) will be a plus.
        • Knowledge in NetFlow will be an advantage
        Responsibilities
        • Reviews design documents and provides feedback on approach and estimates
        • Participate fully in Agile Scrum team’s development cycle and strictly adhere to the development process, coding standards and guidelines
        • Responsible for translating requirements into API Design and writing of interface specification
        • Develops the code based on high level design and low level design and Executes the unit testing. Peer review of the code
        • Ensures that software meets or exceed specified standards and end-user requirements.
        • Any other ad-hoc duties as assigned by superior from time to time.
        Requirements
        • Min 4 years of experience as Java/J2EE developer
        • Strong knowledge of API development and webservices (WSDL Soap, Restful)
        • Strong knowledge of the java frameworks (Spring MVC, Spring Security)
        • Proficient and hands on with Application Servers (Weblogic, Tomcat, JBoss)
        • Good knowledge of relation database, specifically Oracle (SQL – PL/SQL) and Mariadb
        • Technical expertise in the design, development, coding, testing, and debugging of software
        • API gateway experience (such as APIGee, tyk.io, Mulesoft) would be added advantage
        • Experience in load balancing and proxying (HAProxy, Nginx)
        • Knowledge of UI development (JSP, HTML, CSS, Ajax, XML) is an added advantage
        • Service Provider / Telecommunication knowledge (TMForum SID)
        • Excellent communication
        • 4-7 Years of Experience; Degree in Engineering/Computer Science preferred

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