Pioneering Software Defined Networking in Singapore

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fiber pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

Cloud Platform

• Familiar with OpenStack and OpenShift Technologies
• Deliver and operate the service catalogue: VM-as-a-Service, GPU-as-a-Service, Storage-as-a-Service and Backup-as-a-Service
• Design architecture, tenant onboarding flows and self-service provisioning for new offerings (e.g. GPU clusters)
• Capacity planning, utilization tracking and lifecycle refresh across compute, storage and network

Systems Infrastructure

• Manage physical and virtual infrastructure: servers, storage arrays, hypervisors and data centre networking
• Own the Linux and Windows server estate — golden images, patching, configuration management and hardening
• Run backup, replication and disaster recovery, including regular restore testing
• Maintain monitoring, alerting and logging across the platform and supporting systems

Operations & Incident Management

• Maintain runbooks, change management processes and operational documentation
• Drive automation to reduce manual effort and improve service delivery time

Commercial & Governance

• Shape service offerings, pricing models and financial cases with finance and product teams
• Run vendor evaluations, RFQs and procurement from specification through PO to delivery
• Maintain compliance with MTCS SS 584:2020 and ISO 27001:2022; lead audit preparation and evidence
• Act as technical lead for customers and internal stakeholders; report status and risks to management

Requirements

• 8+ years in data centre, cloud or systems infrastructure
• Deep hands-on experience with VMware vSphere and a cloud management platform (Morpheus or similar); OpenStack or KVM a plus
• Strong Linux and Windows server administration, including hardening and patch management
• Experience with enterprise storage, backup and DR solutions
• Solid networking fundamentals — routing, switching, firewalls (FortiGate), carrier equipment (Nokia, Huawei)
• Familiarity with MTCS, ISO 27001 or similar compliance frameworks
• Comfortable with vendor management, procurement and business-case development

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fiber pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

Infrastructure & Network Security

• Oversee the protection of Telco cloud infrastructure and corporate IT network systems. Be responsible for the implementation and management of security-related applications and systems as system owner.
• Lead to architect, implement, manage and continuously improve security-related systems including but not limited to NGFW, IPS, WAF, Anti-DDoS, AD (Active Directory), TACACS+, PAM, MFA, EDR, EPP/SP, SIEM, ZTNA, and SASE.
• Develop Standard Operational Procedures (SOP), Manual of Procedures (MOP), and operational documentation for service delivery and change requests.
• Lead Proof of Concepts (POC) for emerging security technologies and managed security services (MSS).
• Lead the team as Layer 3 technical support for security-related systems issues, SOC alerts, etc.

 Governance, Risk & Compliance (GRC)

• Develop cybersecurity strategy to protect and monitor Corporate IT, Telco Infrastructure and Applications.
• Manage the roadmap and execution of security certifications (e.g., ISO27001, MTCS), ensuring alignment with business goals and group policies.
• Lead the establishment, implementation, and continual improvement of the company’s Information Security Management System (ISMS) in alignment with latest ISO/IEC 27001.
• Develop and maintain the information security policy and a supporting set of specific policies, ensuring appropriate authorization, commitment and endorsement from business management.
• Ensure the information security policy is enforced and adhered to.
• Identify and classify information assets and the level of application & data security control and protection required.
• Conduct annual internal audits and prepare for external audits; perform risk assessments, gap analysis, and compliance reviews.
• Lead regular internal and third-party VAPT activities, vulnerability assessment and risk management with system owners, ensure the vulnerabilities
• Design and deliver company-wide cybersecurity awareness programs, including training, phishing simulations, and internal campaigns to foster a culture of security.

Customer Cybersecurity Support

• Evaluate and respond to customer tenders and cybersecurity inquiries, including infrastructure security compliance, managed security services compliance and data privacy compliance.
• Support the Sales and Solution teams in addressing supply chain and third-party cybersecurity requirements.

 Incident Response Management

• Lead the company’s response to cybersecurity incidents and threats.
• Develop and maintain incident response plans, SOC alert playbooks, cyber incident playbooks and conduct annual cyber table-top exercises and/or simulations.
• Provide incident investigation support to SOC and technical operations teams.
• Monitoring and managing all security breaches and handling security incidents, taking remedial action to prevent recurrence wherever possible.
• And other duties as assigned by the HOD.

Requirements

• Tertiary qualification in Cybersecurity, Computer Science, IT / Engineering or equivalent.
• Minimum 10 years of experience in cybersecurity, with at least 5 years in a leadership or strategic role.
• Proven track record in managing ISMS and achieving ISO27001 certification.
• Strong understanding of security architecture across network, infrastructure, and endpoint layers.
• Experience in stakeholder engagement, internal/external audits, and regulatory compliance.
• Familiarity with security operations, risk assessments, incident management, and customer cybersecurity support.
• Professional Certifications such as CISSP, CCSP, CRISC, CISM, ISO 27001 Lead Auditor or equivalent will be an advantage.

Key Skills & Competencies

• In-depth knowledge of security frameworks (ISO27001, MTCS, NIST).
• Hands-on experience with security technologies (e.g., Firewall, IPS/IDS, WAF, DDoS Protection, AD, PAM, SIEM, EDR, ZTNA).
• Have experience creating design documents (HLD, LLD) diagrams, and presentations
• Strong leadership and team management capabilities.
• Excellent written and verbal communication skills, including report writing and board-level presentations.
• Strategic mindset with strong problem-solving and risk mitigation skills.
• Ability to work cross-functionally with internal teams, auditors, and customers.
• Enjoy working with different stakeholders to achieve desired outcomes.
• Ability to work in a fast-pace environment and multi-tasking.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fiber pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

1. CPE & Access Network Planning and Architecture

• Own the CPE and access network roadmap, including capacity, technology refresh and end‑of‑life planning. Keep it in line with the MPLS core, aggregation and PON network plans.
• Set reference designs and standard service configurations for how CPE connects to the access network. This covers MetroE (VPLS/Epipe), IPVPN, Internet access and Ethernet over GPON services.
• Make sure access designs keep service transparency, resilience and diversity, and that they can be operated by the Network Operations Centre (NOC) and Field Engineering (FE) teams.
• Feed CPE and access requirements into CAPEX planning and budget forecasts and support the business cases behind them.

2. Managed Services Solution Engineering

• services space. Examples include managed Wi‑Fi/AP, managed LAN, managed firewall/security and other value-added edge services.
• Turn customer and product requirements into technically sound, commercially viable solution designs. Support Sales and Product in pre‑sales, tenders and solution reviews.
• Define the operating model for each managed service: provisioning, monitoring, change, lifecycle and support boundaries. This lets SPTel deliver at service-provider scale rather than as one-off SI projects.

3. Technology Evaluation, Qualification and Lifecycle Governance

• Own the qualification framework for new CPE, AP, firewall and ONT models and firmware. This covers functional, throughput, interoperability and security testing.
• Approve platforms and firmware baselines for production, and publish SOPs and onboarding configurations for FE provisioning.
• Track vendor end‑of‑sale and end‑of‑support notices, security advisories and vulnerability exposure across the installed CPE and access base. Drive remediation or replacement plans.
• Maintain the NMS for CPE and related platforms. Make sure inventory, monitoring and configuration data are accurate and support operations.

4. Tier‑3 Technical Support to Operations

• Act as the Tier‑3 escalation point for Operations on CPE, ONT and access network issues.
• Lead deep technical fault isolation, including packet-level analysis (e.g., Wireshark), and root cause analysis (RCA) for complex or repeat incidents. Drive permanent corrective actions.
• Turn incident learnings into design, configuration or SOP improvements to cut repeat faults and escalations.
• Support Operations outside office hours for critical escalations when needed.

5. Vendor and Stakeholder Management

• Own technical relationships with CPE and access equipment vendors. This covers bug fixes, feature requests, vulnerability fixes and roadmap alignment.
• Work with Product, Sales, Operations, Field Engineering and Core Network teams so that CPE and access solutions are delivered end to end.

6. Reporting and Continuous Improvement

• Produce regular management reporting on the CPE and access estate, covering deployment, stock, lifecycle status, faults and risks.
• Find opportunities to standardize, automate and lower the cost to serve across the CPE and access portfolio.

Requirements

• Bachelor’s degree or Diploma in Electrical, Electronics, Mechanical, Computer Science or Information Technology Engineering.
• Typically 3–5 years of hands-on engineering experience with CPE, Wi Fi, firewall or GPON ONT in a service provider, vendor or large enterprise environment.
• Preferred: CCNA/CCNP and ITIL 4. Vendor certifications (e.g., Nokia, Fortinet) or WLAN certifications are an advantage.
• Working knowledge of MPLS Ethernet access (VPLS, Epipe, IPVPN) and PON technologies (GPON; XGS PON is an advantage).
• Hands-on Layer 1–3 skills across switches, routers and firewalls.
• Protocols: VLAN/IEEE 802.1Q/QinQ, NAT, DHCP, DNS, LACP, ACL, VRRP, static routing, OSPF, IS IS and BGP.
• Familiarity with vendor platforms such as Nokia, Cisco, Huawei, Fortinet, Alcatel Lucent and HPE/H3C.
• Strong analytical and fault-isolation skills, including packet-level troubleshooting.
• Takes ownership and thinks in systems. Communicates clearly with both technical and non-technical people, and works well in a team.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fiber pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

• Hands-on experience in IP networking and Metro Ethernet.
• Strong technical knowledge with a hands-on approach to implementation and support
• Review deployed networks together with the IP Core Network team on High-Level Design (HLD) and Low-Level Design (LLD), and propose / implement improvements and changes.
• Act as the Person-in-Charge (PIC) when interfacing with other departments for integration works involving other systems/elements.
• Proven experience in ISP transit network operations is desired.

Requirements

• Bachelor’s Degree or Diploma in Computer Science, Electrical Engineering, Information Technology, or a related discipline.
• Nokia Certified Network Routing Specialist II (NRS II), CCNP, or equivalent professional certification is preferred.
• Minimum 3 years of experience in an ISP environment
• Experience working with Nokia, Huawei, Cisco, HP network platforms.

• Strong knowledge of Internet routing and transport technologies, including:-

1. IS-IS
2. OSPF
3. BGP
4. Fast Reroute (FRR)
5. Bidirectional Forwarding Detection (BFD)
6. Label Distribution Protocol (LDP)
7. Segment Routing Traffic Engineering (SR-TE)
8. Software Defined Networking (SDN)
9. EPIPE
10. VPLS
11. DNS Technologies
12. Load Balancing Technologies

• Relevant working experience in the telecommunications (Telco) industry is required.
• Experience with F5 LTM and Infoblox / EfficientIP (EIP) DDI is preferred.
• Experience with Linux and open-source network tools is preferred.
• Experience with private cloud (OpenStack) is preferred.
• Experience in Python scripting and Network DevOps / automation is preferred.
• Experience in Netflow monitoring and analysis is preferred.
• Strong troubleshooting skills in diagnosing and resolving network-related faults (Level 3 support).
• Good project management skills.
• Excellent written and verbal communication skills.
• Able to work independently as well as collaboratively in a team environment.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fiber pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

L2 Technical Operations

• Act as the primary L2 technical resource during assigned shifts and support escalations and service-impacting incidents.
• Perform advanced troubleshooting, fault isolation and service restoration within approved L2 scope.
• Troubleshoot Connectivity and Managed Services including Internet, IPVPN/MPLS, Ethernet, routing, switching, firewall, VPN, SD-WAN and managed CPE.
• Analyse service performance issues such as packet loss, latency, jitter, throughput, routing and interface errors.
• Review device status, configurations, logs, sessions and network data to identify faults.
• Ensure effective handover of ongoing incidents, investigations and outstanding actions.

Incident & Technical Escalation

• Validate L1.5 escalations and ensure adequate troubleshooting and technical evidence are provided.
• Identify the probable fault domain and determine the appropriate technical action or resolver group.
• Coordinate with Network Engineering, FSO, carriers and OEM/vendors for specialist or onsite support.
• Remain technically engaged throughout escalated incidents to support fault isolation and service restoration.
• Provide advanced technical support during Major Incidents, including recovery and restoration activities.

Managed Services Support

• Provide advanced remote troubleshooting for Managed Firewall, SD-WAN and managed CPE services.
• Troubleshoot device health, interfaces, routing, firewall policies, NAT, VPN, sessions, HA, SD-WAN paths and failover.
• Perform approved recovery actions within L2 scope and change controls.
• Provide clear technical findings and instructions for onsite intervention.
• Engage OEM technical support for complex product, software and firmware issues.

Requirements

• Bachelor’s Degree/Diploma in Telecommunications, Information Technology, Computer Engineering, Network Engineering, or a related discipline.
• Minimum 7 years of hands-on experience in network operations, technical support, service assurance or Managed Services environments.
• Strong hands-on knowledge of TCP/IP, routing, switching, VLAN, BGP, MPLS/IPVPN, Ethernet and enterprise Internet services.
• Strong technical knowledge of Managed Firewall, SD-WAN, VPN, NAT, HA and managed CPE, preferably with Fortinet technologies.
• Proven ability to independently troubleshoot complex packet loss, latency, throughput, routing, connectivity and application reachability issues.
• Strong experience in analysing device configurations, logs, routing tables, interface statistics, packet captures and network performance data.
• Experience troubleshooting complex incidents across multiple fault domains and working with Network Engineering, FSO, carriers and OEM/vendors through service restoration.
• Strong understanding of incident, problem and change management practices within a production environment.
• Ability to provide technical coaching and guidance to junior engineers and develop troubleshooting procedures and runbooks.
• Strong analytical, problem-solving and communication skills, with the ability to perform effectively during high-impact and Major Incidents.
• Willingness and ability to work assigned L2 shifts and maintain availability throughout the shift to support technical escalations and service-impacting incidents.

Apply Now

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Role Purpose

The Head of Enterprise Sales is responsible for driving SPTEL’s enterprise growth by leading the Key Account, Mid-Tier Enterprise and Emerging Markets Channel teams, while developing SPTEL’s position in strategic industry verticals.

The role will own four key growth priorities:

1. Protect & Grow Key Accounts
   Deepen strategic customer relationships, increase share of wallet and grow recurring revenue.
2. Acquire & Scale Mid-Tier Enterprise
   Significantly expand SPTEL’s customer base through focused new-logo acquisition and repeatable sales motions.
3. Build Strategic Verticals
   Identify and develop priority industry sectors where SPTEL can establish differentiated propositions, ecosystem relationships and sustainable market leadership.
4. Extend Reach through Channels
   Build a scalable partner ecosystem to penetrate emerging markets and customer segments.

Responsibilities

Strategic & Key Accounts

• Lead the Key Account team responsible for SPTEL’s largest and most strategic enterprise customers mainly commercial enterprises, financial services, logistics, manufacturing, healthcare, retail and energy & utilities
• Drive revenue growth, retention and increased share of wallet.
• Build senior executive relationships and position SPTEL as a strategic digital infrastructure partner.
• Lead major opportunities, complex bids and strategic commercial negotiations.
• Drive disciplined account planning and cross-selling across SPTEL’s portfolio.

Mid-Tier Enterprise Growth

• Develop and execute a focused strategy to materially expand SPTEL’s mid-tier enterprise customer base.
• Build a strong new-logo acquisition engine targeting high-potential mid-sized enterprises.
• Establish systematic prospecting, pipeline development and conversion disciplines.
• Develop repeatable sales plays and propositions that improve sales velocity and scalability.
• Drive both customer-count growth and recurring revenue from the mid-tier segment.

Strategic Vertical Development

• Identify and prioritize strategic industry verticals with strong growth potential and alignment to SPTEL’s capabilities.
• Develop vertical-specific growth strategies, propositions and go-to-market plans.
• Build deep understanding of each sector’s customer needs, technology trends, buying behaviors and competitive landscape.
• Establish SPTEL’s credibility and market presence within selected verticals through anchor customers, strategic partnerships and ecosystem relationships.
• Develop industry-specific sales plays that can be replicated across customers within each vertical.
• Work closely with Product, Solutions and Marketing to shape differentiated propositions addressing sector-specific requirements.
• Build strategic relationships with industry leaders, technology partners and relevant ecosystem players.
• Develop the sales organization’s industry domain expertise and capability.
• Create measurable vertical growth plans covering pipeline, customer acquisition, revenue and market penetration.

Emerging Markets & Channels

• Lead the Channel team responsible for extending SPTEL’s reach into emerging customer segments and markets.
• Develop and execute the partner and channel go-to-market strategy.
• Recruit and develop strategic channel, technology and ecosystem partners.
• Establish clear partner segmentation, commercial models, targets and performance management.
• Build repeatable partner propositions that enable SPTEL to scale efficiently into new markets.

 Sales Leadership & Execution

• • Own enterprise revenue, order intake, customer acquisition and pipeline targets.
  • Establish a high-performance, growth-oriented sales culture with clear accountability.
  • Drive rigorous pipeline management, forecasting and sales governance.
  • Improve sales productivity, conversion rates and speed to revenue.
  • Build and develop strong Key Account, Mid-Tier Enterprise and Channel sales teams.
  • Personally sponsor strategic customers, major new-business opportunities and priority vertical initiatives.
  • Collaborate across Product, Solutions, Marketing, Operations and Finance to turn market opportunities into scalable commercial propositions.

Requirements

• 12+ years of B2B enterprise sales experience, preferably across telecommunications, ICT, digital infrastructure, cloud, cybersecurity or managed services.
• Proven track record of delivering enterprise revenue growth and building high-performance sales organisations.
• Strong experience managing strategic/key accounts together with new-business acquisition.
• Demonstrated ability to develop new industry verticals and translate sector opportunities into scalable sales propositions.
• Experience rapidly expanding a mid-market or mid-tier enterprise customer base.
• Strong channel and ecosystem development experience with ability to build senior C-suite relationships and lead complex enterprise opportunities.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Role Purpose

The Head of Sales, Public Sector is responsible for driving SPTEL’s revenue growth and market penetration across government and public-sector customers.

The role will lead the Public Sector Sales team, deepen strategic customer relationships, expand SPTEL’s presence across new agencies and accounts, and position SPTEL as a trusted digital infrastructure and connectivity partner to the public sector.

Responsibilities

Public Sector Sales & Growth

• Own public-sector revenue, order intake, pipeline and new customer acquisition
• Develop and execute account and sales strategies across existing and prospective public-sector customers.
• Grow strategic accounts through deeper engagement, increased share of wallet and cross-selling of SPTEL solutions.
• Drive new-logo acquisition, expanding SPTEL’s footprint across government agencies and public-sector organizations.
• Lead major tenders, complex opportunities and commercial negotiations, providing executive sponsorship for strategic deals.

Strategic Account & Market Development

• Build strong relationships with senior decisionmakers and key stakeholders across the public sector mainly Ministries, Statutory boards, GovTech, Healthcare clusters, Institutes of Higher Learning, Research Institutes and critical information infrastructure customers
• Identify emerging customer needs and translate them into new sales opportunities.
• Develop priority public-sector segments and verticals where SPTEL can establish strong, differentiated market positions.
• Work with Product and Solutions teams to develop relevant propositions and repeatable sales plays for target customer segments.

Ecosystem & Partnerships

• Build relationships with system integrators, technology companies and ecosystem partners to strengthen SPTEL’s public-sector propositions.
• Identify joint go-to-market opportunities and partnerships that enable SPTEL to participate in larger and more complex transformation programs.
• Leverage partners to extend SPTEL’s capabilities and market reach.

Sales Leadership & Execution

• Build, lead and develop a high-performing, customer-focused and growth-oriented sales team.
• Establish strong sales disciplines across account planning, opportunity management, pipeline development and forecasting.
• Drive a culture of accountability, collaboration and urgency in execution.
• Work closely with Solutions, Product, Marketing, Operations and Finance to deliver strong customer outcomes.
• Personally engage in strategic accounts and critical opportunities where senior leadership is required.

Requirements

• 12+ years of B2B enterprise sales experience, with significant experience serving government and public-sector customers.
• Proven track record of delivering revenue growth and winning complex public-sector opportunities.
• Strong network and ability to build senior relationships across government and the broader public-sector ecosystem.
• Strong understanding of public-sector procurement, tendering and complex stakeholder environments.
• Experience in telecommunications, ICT, digital infrastructure, cloud, cybersecurity or managed services
• Strong commercial acumen with experience leading complex bids and negotiations.
• Proven people leader with the ability to build, coach and motivate high-performing sales teams.
• Entrepreneurial, hands-on and results-oriented, with a strong hunter mindset and bias for execution.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Role Purpose

The Head of Wholesale & Digital Infrastructure is responsible for driving revenue growth, strategic partnerships and infrastructure monetisation across telecommunications operators, service providers, hyperscalers, cloud providers, OTTs, data centre operators and other digital infrastructure customers.

The role will establish Wholesale and Digital Infrastructure as a major growth engine for SPTel through strategic account development, ecosystem partnerships, infrastructure commercialization and long-term capacity agreements.

Responsibilities

Wholesale Growth

• Own wholesale revenue, bookings, TCV and pipeline targets.
• Develop and execute wholesale go-to-market strategy.
• Drive carrier acquisition and expansion.
• Grow domestic and international wholesale business.
• Expand interconnection and fibre monetisation opportunities.

Digital Infrastructure

• Develop relationships with:
  • Hyperscalers
  • Cloud providers
  • Data centre operators
  • AI infrastructure providers
  • Internet exchanges
  • Network operators
• Build anchor customer relationships supporting long-term infrastructure expansion.

Strategic Partnerships

• Develop ecosystem partnerships.
• Identify co-selling opportunities.
• Negotiate strategic infrastructure agreements.
• Establish long-term commercial frameworks.

Infrastructure Monetisation

• Increase utilisation of:
  • Fibre assets
  • Duct infrastructure
  • Data centre connectivity
  • Edge infrastructure
  • Network resilience services
• Work with Product and Technology teams to create monetisable services.

Commercial Leadership

• Own:
  • Revenue
  • EBITDA contribution
  • TCV
  • Forecast accuracy
  • Pipeline coverage
• Lead account planning and executive engagement with strategic customers.
• Personally sponsor major commercial opportunities.

Requirements

• 12+ years telecommunications, digital infrastructure or ICT sales experience.
• Proven success in:
  • Wholesale telecommunications
  • Carrier business
  • Data centre ecosystem
  • Cloud infrastructure
  • Strategic partnerships
• Experience managing multi-million-dollar infrastructure opportunities.
• Strong commercial negotiation capabilities.
• Ability to engage C-suite stakeholders.
• Experience leading account managers and business development teams.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

1. Market Development & Business Growth

• Develop and execute SPTel’s go-to-market strategy for the energy and utilities sector, BFSI, Healthcare & Property.
• Identify, originate, and close opportunities with large enterprises.
• Drive solution-led selling across connectivity, mobility, edge cloud, cyber security, Quantum-safe and managed network services.
• Build and maintain a strong pipeline with disciplined tracking and conversion

2. Strategic Account Management

• Own and grow key accounts with multi-year revenue potential.
• Build senior relationships across C-suite, IT, infrastructure, and procurement stakeholders.
• Drive cross-sell and upsell motions (e.g., connectivity → cloud → managed cyber security and network services).
• Ensure strong retention, customer satisfaction, and contract renewal outcomes.

3. Ecosystem & Partnership Development

• Establish and manage partnerships with system integrators, technology vendors, and industry associations.
• Drive joint go-to-market initiatives and co-selling motions.
• Leverage industry networks and relationships to unlock opportunities.

4. Sales Delivery & Commercial Leadership

• Own and deliver annual revenue targets (In-year Revenue (BR) / TCV).
• Lead deal structuring, pricing, and contract negotiations.
• Manage long and complex sales cycles typical of telecom and infrastructure deals.
• Provide accurate forecasts and pipeline visibility.

5. Cross-functional Collaboration

• Work closely with solutions, product, network engineering, and operations teams to deliver differentiated solutions.
• Translate customer requirements into commercial and technical proposals leveraging SPTel’s network strengths.
• Provide market feedback to refine offerings, pricing, and GTM strategy.
• Support marketing and thought leadership initiatives in the energy sector.

6. Market Intelligence & Representation

• Monitor industry trends (digitalization of utilities, smart grids, IoT adoption, sustainability initiatives).
• Represent SPTel in industry forums, partner events, and customer engagements.
• Position SPTel competitively in the evolving energy and utilities digital infrastructure landscape.

Requirements

• Bachelor’s degree in Business, Engineering, IT, or related field.
• 7–10+ years of enterprise B2B sales experience, preferably in:
• Telecom / carrier services
• Cloud or ICT infrastructure
• Energy and utilities sector solutions
• BFSI / Healthcare / Logistics / Property / Retail
• Strong track record in enterprise deal closure and quota achievement.
• Deep understanding of Singapore’s energy and utilities ecosystem, regulatory environment, and digitalization trends.
• Commercially astute with strong negotiation skills.
• Resilient and self-driven in complex, long sales cycles.
• Relationship-driven with strong local networks
• Proficient in English with strong verbal and written communication skills
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients and stakeholders when required for business purposes
• Ability to operate independently with high accountability and execution discipline.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fiber pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

• Network Design and Planning
  • Responsible for designing, developing, and coordinating the implementation of passive fiber optic networks
  • Develop detailed plans and optimal routes for fiber optic cable deployment including duct and manhole infrastructure

  Site Surveying and Feasibility

  • Conduct site surveys and feasibility studies to assess potential network routes, identify obstacles, and recommend the most economical solutions

  Documentation and Mapping

  • Create and maintain accurate, detailed documentation, schematics, and “as-built” drawings using Geographical Information Systems (GIS), AutoCAD, or similar software

  Cost Estimation and Budgeting

  • Forecast Capital Expenditures (CAPEX) and Operating Expenditures (OPEX), estimate project costs, and manage resources to ensure projects are completed within budget

  Collaboration and Coordination

  • Liaise and collaborate with internal engineering, design, and construction teams, as well as external stakeholders including government agencies, private developers, and contractors, to ensure smooth project execution

  Compliance and Standards

  • Ensure all network plans and installations comply with relevant industry standards, regulations, and safety requirements
  • Complete and submit all applications and documents as requested by building owners before approval is granted to start work

  Capacity Planning

  • Analyze current and future network performance data and subscriber demands to plan for network expansion and necessary upgrades, ensuring scalability and future-proofing of the infrastructure

  Problem Solving

  • Identify and troubleshoot issues that arise during the planning and installation phases, providing technical guidance to resolve complex problems

  Others

  • Provide standby support after office hours when needed
  • Any other ad-hoc duties as assigned by superior from time to time.

Requirements

• Diploma in Engineering, Telecommunication, Computer Science, or a related field
• At least 1-3 year of working experience in fiber optic network planning and design, and passive infrastructure operations (inside or outside plant operations)
• Good understanding of fiber optic engineering principles, passive optical network (PON) technologies, FTTx methodologies, and civil engineering
• Familiar with site acquisition and deployment of telco’s facilities, assets and resources
• Strong analytical, problem-solving, and critical-thinking abilities to design efficient and reliable network layouts
• Strong communication and interpersonal skills for effective project and stakeholder management and teamwork
• Ability to work independently and collaboratively with contractors, colleagues and building management team / developers
• Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
• Good communication skills, keen to learn and a team player
• Applicants with class 3 driving license will have an added advantage

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

• End-to-End Solution Architecture: Partner with sales teams to lead technical discovery, gather requirements, and architect integrated solutions spanning core WAN, optical transport, and enterprise LAN/edge infrastructure.
• Core Transport & Optical Mastery: Design high-availability optical and transport network topologies utilizing:
  – DWDM / Optical Transport: High-capacity wavelength services, dark fibre topology, FlexGrid/ROADM optical architectures, and ultra-low latency optical pathing.
  – DCI & Metro-Ethernet: High-throughput data center interconnects, E-Line (P2P), and E-LAN (MP2MP) Layer 2 Ethernet connectivity.
  – IPVPN & Managed Internet: MPLS Layer 3 VPNs, multi-homed BGP routing, clean-pipe DDoS mitigation, and business internet delivered over SPTel’s Software-Defined Network.
• Managed Edge & Enterprise Services Expertise: Architect fully managed enterprise solutions incorporating:
  – SD-WAN: Software-defined overlay networks, dynamic path selection, multi-cloud connectivity, and centralized cloud orchestration.
  – Managed Security & Firewall: Next-Generation Firewalls (NGFW), unified threat management (UTM), zero-trust access control, and cloud security integrations.
  – Managed Enterprise Wi-Fi & Switching: High-density enterprise Wi-Fi 6/6E deployment models, cloud-managed access switches, stackable core switches, and PoE budgeting for enterprise premises.
• RFP & Technical Bidding: Lead technical response strategies for enterprise RFPs, RFIs, and tenders. Author High-Level Designs (HLD), Low-Level Designs (LLD), Bill of Materials (BOM), and detailed technical proposals.

• Customer Presentation & POCs: Present solution architecture, network diversity models, and managed service SLAs to key enterprise stakeholders (CTOs, IT Directors, Infrastructure Managers). Direct and execute Proof-of-Concept (POC) demonstrations.

• Cross-Functional Alignment: Coordinate with Product Management, Network Engineering, Implementation, and Service Operations to ensure smooth transition from presales design to post-sales deployment and managed support.

Requirements

• Bachelor’s Degree or Diploma in Telecommunications, Computer Science, Electrical/Electronic Engineering, or related fields
• Minimum 4–6 years of presales, solution architecture, or network engineering experience within an ISP, Telecommunications Provider, System Integrator, or Managed Service Provider (MSP)
• Deep technical mastery of Optical Transport Networks (OTN / ITU-T G.709 standards), Wavelength Division Multiplexing (C-band/L-band), and FlexGrid/Gridless ROADM architectures
• Practical expertise in 100G/400G/800G coherent optics (ZR/ZR+), optical link budget calculations, OSNR (Optical Signal-to-Noise Ratio), dispersion management, and non-linear optical effects
• Hands-on familiarity with optical protection schemes including 1+1 OLPS (Optical Line Protection Switch), ASON/GMPLS mesh restoration, and dark fibre/spectrum path design
• Proven track record designing high-capacity, sub-millisecond low-latency DCI topologies linking major Singapore carrier-neutral and hyperscale data centers (e.g., Equinix, Global Switch, Digital Realty, Singtel DC).
• In-depth knowledge of Layer 1/Layer 2 wire-speed optical encryption protocols (MACsec, Quantum-Safe / QKD integration) for ultra-secure data transport.
• Hands-on knowledge of high-density 100G/400G client handoffs, transponder/muxponder architectures, and DCI-specific overlay/underlay integration (e.g., EVPN-VXLAN over DWDM/OTN).
• Strong foundation in BGP-4, OSPF, MPLS (L2VPN / L3VPN / VPLS), Segment Routing (SR-MPLS / SRv6), and Metro-Ethernet (MEF 3.0 CE standards)
• Architecture experience with enterprise Wi-Fi (e.g., Cisco Meraki, Aruba, Ruckus), managed switching (L2/L3 stackable switches), Next-Gen Firewalls (Fortinet, Palo Alto), and SD-WAN platforms.
• Exceptional presentation, technical proposal writing, and consultative selling skills
• Strong problem-solving capability with a track record of translating business goals into resilient technical architecture

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

Order processing and documentation

• Check customer orders for accuracy, completeness, required approvals, and supporting documents before submitting them in the BSS and CRM systems.
• Prepare, verify, upload, and maintain order-related forms, contracts, approvals, and other records needed for system entry and fulfilment.
• Track order status, identify missing information or delays, and follow up with Sales and delivery teams to keep orders moving.

Cross-functional and customer coordination

• Coordinate with Sales, Product, Operations, Customer Success, and Finance on order processing, service delivery milestones, and billing readiness.
• Serve as the contact point for assigned customers on routine order and administrative queries, provide timely updates, and refer commercial or technical decisions to the responsible team.
• Maintain clear records of customer requests, actions taken, and outstanding items, escalating issues that could affect commitments or service experience.

Billing support and issue resolution

• Investigate customer billing discrepancies or disputes by reviewing orders, service details, and invoice information with the relevant internal teams.
• Coordinate the resolution, keep customers and Sales informed of progress, and document the outcome in the appropriate systems.

Sales reporting and administration

• Collate and prepare routine sales, order, and customer reports using accurate information from approved sources.
• Assist sales colleagues with document preparation, data updates, and other day-to-day administrative tasks, while following established process and data quality standards.
• Flag recurring order, billing, or system issues to the Manager and suggest practical process improvements.

Requirements

• Diploma in Business Administration or an equivalent qualification.
• At least 1 year of experience in sales support, sales operations, order administration, or a related function; ICT or technology experience is preferred.
• Good written and verbal communication skills and a customer-focused approach.
• Strong attention to detail, organization, and the ability to manage several tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Excel, Word, and PowerPoint; familiarity with CRM systems such as Salesforce is an advantage.

Responsibilities: 

• Lead, strategies and develop new growth engines in Managed Services.
• Mentor and develop a strong performance product management team.
• Manage Product Development Life Cycle for Managed Security & Network Services including Managed WAN/LAN, WIFI & Firewall, starting from conceptualisation, product modelling, planning, development and launch.
• Responsible for Product Business case, Budget and P&L.
• Gain deep understanding of customer experience, identify and fill product gaps and generate new product and services ideas that grow market share, improve customer experience and drive growth.
• Create buy-in for the product vision both internally and with key external partners.
• Develop product pricing, differentiation and positioning for Go-To-Market strategies.
• Translate product strategy into detailed requirements and prototypes.
• Scope and prioritize activities based on business and customer impact.
• Work closely with IT and engineering teams and internal support team (marketing, operation and billing) to deliver with quick time-to-market and optimal resources.
• Act as a product evangelist to build awareness and understanding.
• Represent the company by visiting customers to solicit feedback on company products and services.
• Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Services portfolio.
• Establish and cultivate partnerships with key partners in Managed Services to deliver differentiated managed services with unique value propositions.
• Lead and develop product GTM strategies, Roadmaps and determine market segmenting, targeting and positioning.
• Monitor product quality against target levels and trigger corrective actions where necessary.
• Develop Business Case and Market Analysis for the products and services.
• Develop, execute and monitor product processes are followed through by each stakeholder
• Monitor product quality against target levels and trigger corrective actions where necessary.

Role Requirements: 

• Proven track record of successfully developing and growing a portfolio of Managed Network & Managed Security Services.
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
• Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
• Demonstrated initiative and creativity/out of the box product development.
• Self-starter. Ability to work independently as well as part of a team.
• Good business acumen and leadership skills.
• Excellent written and verbal communication skills

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

• Project manage and lead a program for efficient site survey and deployment of SPTel’s dark fibre from MDF to the non-residential premises.
• Lead the patching and SFP installation activities end to end. Perform pre- and post-installation verification of patching and SFP works to ensure accurate system updates. And update any changes of the Single Line Diagram (SLD) to Planner.
• To conduct daily roll call meeting and weekly contractor meeting.
• Conduct monthly site inspections and infrastructure spot checks to ensure compliance with operational, safety, and quality standards. Review the SOP to drive towards operation improvement. Example: commercial building and substations with SPTEL’s infrastructure.
• Track and ensure 100% compliance to claim approving processes and WO/PO closure on time.
• Manage conflict resolution with regards to payment, access and installation.
• To track and report all operation activities (provisioning, patching, diversion, trouble ticket etc) using MS planner tool.
• Oversee the island wide diversion/new projects and schedule by in house contractors. Ensure agency’s application is prioritized with no delay.
• Review, verify, and approve contractor’s claim submission in accordance with project requirements and contractual obligations.
• Support service restoration and recovery efforts during major incidents, service disruptions, and network outages.
• Schedule standby and after-office-hours support, including handling trouble tickets and supporting pre- and post-diversion activities.
• Carry out any other ad hoc duties and responsibilities assigned by management from time to time.

Requirements

• Degree or Diploma in Telecommunications, Computer Engineering, Civil Engineering, or IT-related technical field.
• At least 3 years of hands-on experience in passive infrastructure operations, inside plant (ISP), or outside plant (OSP) environments.
• Strong working knowledge of outside plant infrastructure (telecom ducts, manholes, fiber splicing, and optical distribution setups) and fibre infrastructure such underground cable, in-building cable and various fibre topology.
• Familiar with site acquisition and deployment of in-building telco’s facilities and assets.
• Able to negotiate and work with clients and strong project management skills.
• Ability to handle project cost tracking, negotiate contractor claims, and manage conflict resolution smoothly.
• Strong in analysis of fibre test report include operating OTDR and power meter.
• Experience working in a Geographic Information System (GIS) environment will be advantageous. Ability to understand plant map.
• Strong analytical and problem-solving skills with the ability to assess operational issues and recommend effective solutions.
• Able to work independently as well as collaboratively with contractors, building management teams, and developers.
• Self-motivated, customer-focused, and capable of performing effectively in a fast-paced, high-pressure environment, particularly during emergency restoration of telecommunications services.
• Applicants with class 3 driving license will have an added advantage

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

• Responsible for achieving business and sales objective / targets
• Hunt for new business within the Carrier space
• Handle account management matters and be the point of contact for customers
• Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
• Establish and grow strong pipelines for business opportunities
• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
• Prepare proposals, and present solutions to customers
• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Requirements

• Degree/Diploma/ITE in Engineering or relevant disciplinary with experience in the telecommunications industry
• At least 2 years working experience in IT/Telecommunications sales
• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, etc
• Strong command of English and able to engage stakeholders
• Proven track record in achieving sales targets
• Independent, Self-motivated and able to work under pressure
• Outgoing with good interpersonal, communication and presentation skills
• Decision-making, problem resolution and creative problem-solving skills