Your Smart Choice to a Connected Future
Looking for a career in technology? At SPTel we believe in working smart and delivering a business class digital network to support Smart Nation initiatives.
We are the only end-to-end Software Defined Network provider with Network Functions Virtualisation technology in Singapore. We utilise Artificial Intelligence to enable self-healing of the network from disruptions and provide a clean pipe network for our customers. Coupled with our unique fibre pathways, ultra-low latency network and pervasive hubs for edge computing, SPTel is well placed to become a digital services provider of choice.
We think big and make bigger things happen
We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.
Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.
Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!
We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.
Why Join the SPTel Family
Passionate
We are passionate about being at the forefront of technological advancements
Collaborative
We emphasize collaboration and place a strong focus on teamwork toward collective success
Inclusive
We build a diverse and inclusive workforce to create a culture of belonging where everyone can bring and contribute to the Company’s goals as one
Be one of us. Now.
Join a dynamic team that is redefining business class digital services.
What You’ll Be Driving
Responsibilities Include:
- Producing accurate financial reports of the product, departmental and organization and adhere to specific deadlines.
- Analyze, monitor and report on the company’s actual performance.
- Liaising with auditors to ensure proper compliance with all regulations.
- Conduct reviews and evaluations for cost-reduction opportunities.
- Oversee operations of the finance section, set goals and objectives, and design a framework for these to be met.
- Examine financial and legal documents (eg customer and vendor contract) to verify accuracy and adherence to financial regulations and acceptable financial principles and to safeguard the interest of the organization.
- Work with shared service units within the group.
- Filing of quarterly GST, annual tax return, property tax and whole holding tax for international business.
- Work with the regulatory team for the future filling financial data with the IMDA.
Requirements
- Proven experience as a Financial Manager.
- Extensive understanding of financial trends both within the company and telecommunication industry.
- Proficient user of SAP and Microsoft software (word/excel).
- Strong interpersonal, communication and presentation skills.
- Able to manage, guide and lead employees to ensure appropriate financial processes are being used.
- A solid understanding of accounting principles.
- Working knowledge of all statutory legislation and regulations.
- Degree in Finance or Accounting.
- Professional qualification such as Chartered Accountant will be considered a plus.
COMPANY OVERVIEW
SPTel is a digital services provider of choice for enterprises and government organisations. Our network is known for reliability and diversity because our unique fibre pathways laid alongside the power network cables. Our network structure also ensures your data takes the shortest possible route for optimal performance of <1ms latency island-wide. Our network is known for reliability and diversity because our unique fibre pathways combine leased SP Group infrastructure with owned fibre pipes laid alongside the power network cables. Our network structure also ensures your data takes the shortest possible route for optimal performance.
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as Quantum Key Distribution-as-a-Service (QKD-a-a-S), IoT-a-a-S and Edge Cloud
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and featured on CNA in a documentary “Home-Grown with a Digital Edge” as well as vignette “Securing the Future in the Age of Quantum Computing”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
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ROLE OVERVIEW
The Head of Human Resources is the principal architect and steward of SPTel’s people strategy, culture and workforce capabilities. This role carries end-to-end accountability for HR strategy and operations, spanning talent, performance, rewards, learning, employee relations and compliance. Reporting directly to the CEO, this role is a key member of the senior leadership team and plays a central role in building a high-performing, engaged and future-ready workforce. This is a hands-on leadership role in a unionised telco/tech environment, ideal for a seasoned HR leader who is commercially astute and thrives at the intersection of strategy, operations and employee relations.
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KEY RESPONSIBILITIES
HR Strategy & Leadership
- Develop and execute a comprehensive HR strategy aligned to SPTel’s business objectives, growth trajectory, and digital transformation agenda.
- Act as a strategic partner to the CEO and senior leadership team on organisational design, workforce planning, succession planning and leadership capability.
- Provide strategic counsel on people risks, workforce trends and regulatory developments impacting the telco/tech sector.
HR Team Leadership
- Lead, coach, and develop the HR team to deliver high-quality, business-aligned HR services.
- Build bench strength within the HR function and foster a culture of professionalism and continuous learning.
Talent Acquisition & Workforce Planning
- Own end-to-end talent acquisition strategy, including workforce planning, employer branding, sourcing, and selection.
- Partner business leaders to identify critical skill gaps, particularly in technical, engineering, and digital domains.
- Ensure recruitment practices are fair, compliant, and aligned with collective agreements where applicable.
- Drive onboarding frameworks to accelerate productivity and engagement of new hires.
Learning & Development
- Design and implement enterprise-wide learning and development strategies to upskill the workforce in line with business and technology needs.
- Evaluate training effectiveness and ROI, ensuring alignment with future skill requirements.
Performance Management & Talent Management
- Lead the design and execution of performance management frameworks that drive accountability, development, and results.
- Oversee talent reviews, succession planning and high-potential development programmes.
- Ensure fair, transparent, and consistent performance and promotion decisions across the organisation.
Compensation, Benefits & Payroll
- Development and implementation of compensation and reward strategy to ensure market competitiveness, internal equity and compliance.
- Provide strategic advice to senior leadership team on compensation and benefits matters, ensuring compliance with labor laws and regulations.
- Oversee annual salary reviews, incentive scheme and job evaluation frameworks.
- Ensure accurate, timely, and compliant payroll processing, CPF contributions and statutory reporting.
Employee Relations & Industrial Relations
- Lead all employee and industrial relations matters, including union engagement and collective bargaining.
- Serve as the key point of contact for unions, fostering constructive and collaborative relationships.
- Provide guidance on grievance handling, disciplinary matters, dispute resolution and investigations.
- Foster a positive employee relations climate built on trust, transparency and collaboration.
- Ensure compliance with Singapore employment and industrial regulations
Employee Engagement & Culture
- Build a strong organisational culture that supports accountability, innovation, collaboration and service excellence.
- Drive employee engagement strategies, surveys and action plans to strengthen morale and retention.
- Champion initiatives related to wellbeing, inclusion, communication and workplace harmony.
HR Operations, Governance & Systems
- Establish and maintain robust HR policies, frameworks and SOPs.
- Drive continuous improvement and digitalisation of HR systems and processes (e.g. HRIS, analytics).
- Ensure strong HR governance, data integrity and audit readiness.
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REQUIREMENT
- Bachelor’s degree in Human Resources, Business Administration or a related discipline (postgraduate or professional HR qualifications are an advantage).
- Minimum 15 years of progressive HR experience, with significant exposure to the telco, technology, or adjacent industries.
- Proven experience leading HR in a unionised environment, including collective bargaining and industrial relations.
- Demonstrated track record of partnering C-suite and senior leadership.
- Strong hands-on experience across the full spectrum of HR functions from talent acquisition to payroll and L&D.
Leave us your Resume
Get ready for a fulfilling journey with us.
