Business Class Digital Services for all

SPTel is a joint venture between ST Engineering and SP Group and we are able to leverage the strengths of our parents to provide unique connectivity and digital services for our customers to become the digital services provider of choice.

an ST Engineering and SP Group Joint VenturE

The first end-to-end software defined network with network functions virtualisations comes with a zero touch self-service portal that gives customers full control and overview of their network. Enhance your business agility with services on demand and provisioning done within minutes.

SPTel’s Software Defined Network is available island-wide and is fully owned and managed by SPTel. SPTel’s network uses unique fibre pathway that combines leased SP Group infrastructure as well as owned fibre pipes, laid alongside the power network cables.

Delivering innovative services to enable smart nation such as IoT-a-a-S supported by a Sensor Network powered by LoRaWAN, distributed edge cloud for infrastructure-as-a-Service with cloud orchestrator capabilities and Quantum Safe Networks.

an ST Engineering and SP Group Joint VenturE

Achievements

We have Impactful Numbers

98%

Positive Customer
Experience Score

Delivering network diversity to

95%

of all data centres in
Singapore

Digital Services Provider of Choice for

6out
of
7

major banks
in Singapore

WHAT Customers SAY ABOUT US

Solving work from home challenges.

“As a home-based business owner running a digital agency, I found that my home Internet performance was not good enough to support reliable virtual meetings with my clients. I faced incidents where the internet connection can be down for some time forcing me to turn to my mobile hotspot. After switching to SPTel’s Business Home Broadband service, my home Internet is faster, more reliable and I receive better support. Kudos to the SPTel team for solving my work from home challenges.”

Exceptional Service: SPTel Delivered Rapid Network Setup for Our Factory Launch

“I had engaged SPTel to provide network connectivity for my new factory. They helped to expedite the setup so that we could have the network ready for our go live date. Their level of service and responsiveness have exceeded my expectations and surpasses other providers that I have worked with before.”

Professionalism when setting up our network

“SPTel’s operations team demonstrated professionalism when setting up our network. They even went the extra mile to offer to help us set up our laptops and desktops to the printer to our new SPTel network. The patience, care and diligence shown ensured that we could quickly switch over to the new network with minimal disruption to our business.”

Expediting broadband application

“Expressing our thanks and appreciation to the account management and service delivery team at SPTel for expediting our broadband application at breakneck speed! We were left high and dry by another telco, however SPTel came to our rescue and promptly resolved our issues and minimised our down time and losses from missed business opportunities and delivering on our project.”

Prompt and responsive

“Grateful for the prompt and responsive service for technical support. Made our entire deployment successful!”

Always ready to help

“The account manager is always ready to help and was able to help us expedite our request within SPTel.”

Good service

“Good service and experience so far. Will definitely introduce more people to SPTel!”

Responding quickly

“Thank you for supporting us well and responding to our needs quickly.”

Good service experience

“I must commend the exceptional attention shown to ensuring a good service experience. Every time we have reached out for assistance, the support team has been very prompt and helpful. It is rare to find such a level of personalised service in today’s fast-paced digital world, and this sets SPTel apart from other ISPs.”

Wonderful service

“SPTel provided us with wonderful service. Setting up of our service was proficient and quick. Kudos to SPTel for having a good engineering team!”

On time delivery and support

“We were impressed by SPTel’s on time delivery and support. Between the order date and the actual activation, they were always reachable and could activate the required resources quickly. Even though our timeline was short, they went above and beyond to meet our deadline. Great job!”

Consistently delivery ultra-low latency performance

“SPTel is the best telco that I’ve worked with, outshining other major telcos in the business sector. Setting up of our Enterprise Internet solution was smooth and the connection is consistently delivering ultra-low latency performance in Indonesia, Malaysia and Vietnam. Most importantly, their support team is friendly and easily reachable.”

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