Pioneering Software Defined Networking in Singapore

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Role Purpose

The Head of Sales, Public Sector is responsible for driving SPTEL’s revenue growth and market penetration across government and public-sector customers.

The role will lead the Public Sector Sales team, deepen strategic customer relationships, expand SPTEL’s presence across new agencies and accounts, and position SPTEL as a trusted digital infrastructure and connectivity partner to the public sector.

Responsibilities

Public Sector Sales & Growth

• Own public-sector revenue, order intake, pipeline and new customer acquisition
• Develop and execute account and sales strategies across existing and prospective public-sector customers.
• Grow strategic accounts through deeper engagement, increased share of wallet and cross-selling of SPTEL solutions.
• Drive new-logo acquisition, expanding SPTEL’s footprint across government agencies and public-sector organizations.
• Lead major tenders, complex opportunities and commercial negotiations, providing executive sponsorship for strategic deals.

Strategic Account & Market Development

• Build strong relationships with senior decisionmakers and key stakeholders across the public sector mainly Ministries, Statutory boards, GovTech, Healthcare clusters, Institutes of Higher Learning, Research Institutes and critical information infrastructure customers
• Identify emerging customer needs and translate them into new sales opportunities.
• Develop priority public-sector segments and verticals where SPTEL can establish strong, differentiated market positions.
• Work with Product and Solutions teams to develop relevant propositions and repeatable sales plays for target customer segments.

Ecosystem & Partnerships

• Build relationships with system integrators, technology companies and ecosystem partners to strengthen SPTEL’s public-sector propositions.
• Identify joint go-to-market opportunities and partnerships that enable SPTEL to participate in larger and more complex transformation programs.
• Leverage partners to extend SPTEL’s capabilities and market reach.

Sales Leadership & Execution

• Build, lead and develop a high-performing, customer-focused and growth-oriented sales team.
• Establish strong sales disciplines across account planning, opportunity management, pipeline development and forecasting.
• Drive a culture of accountability, collaboration and urgency in execution.
• Work closely with Solutions, Product, Marketing, Operations and Finance to deliver strong customer outcomes.
• Personally engage in strategic accounts and critical opportunities where senior leadership is required.

Requirements

• 12+ years of B2B enterprise sales experience, with significant experience serving government and public-sector customers.
• Proven track record of delivering revenue growth and winning complex public-sector opportunities.
• Strong network and ability to build senior relationships across government and the broader public-sector ecosystem.
• Strong understanding of public-sector procurement, tendering and complex stakeholder environments.
• Experience in telecommunications, ICT, digital infrastructure, cloud, cybersecurity or managed services
• Strong commercial acumen with experience leading complex bids and negotiations.
• Proven people leader with the ability to build, coach and motivate high-performing sales teams.
• Entrepreneurial, hands-on and results-oriented, with a strong hunter mindset and bias for execution.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalized processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognized in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Role Purpose

The Head of Wholesale & Digital Infrastructure is responsible for driving revenue growth, strategic partnerships and infrastructure monetisation across telecommunications operators, service providers, hyperscalers, cloud providers, OTTs, data centre operators and other digital infrastructure customers.

The role will establish Wholesale and Digital Infrastructure as a major growth engine for SPTel through strategic account development, ecosystem partnerships, infrastructure commercialization and long-term capacity agreements.

Responsibilities

Wholesale Growth

• Own wholesale revenue, bookings, TCV and pipeline targets.
• Develop and execute wholesale go-to-market strategy.
• Drive carrier acquisition and expansion.
• Grow domestic and international wholesale business.
• Expand interconnection and fibre monetisation opportunities.

Digital Infrastructure

• Develop relationships with:
  • Hyperscalers
  • Cloud providers
  • Data centre operators
  • AI infrastructure providers
  • Internet exchanges
  • Network operators
• Build anchor customer relationships supporting long-term infrastructure expansion.

Strategic Partnerships

• Develop ecosystem partnerships.
• Identify co-selling opportunities.
• Negotiate strategic infrastructure agreements.
• Establish long-term commercial frameworks.

Infrastructure Monetisation

• Increase utilisation of:
  • Fibre assets
  • Duct infrastructure
  • Data centre connectivity
  • Edge infrastructure
  • Network resilience services
• Work with Product and Technology teams to create monetisable services.

Commercial Leadership

• Own:
  • Revenue
  • EBITDA contribution
  • TCV
  • Forecast accuracy
  • Pipeline coverage
• Lead account planning and executive engagement with strategic customers.
• Personally sponsor major commercial opportunities.

Requirements

• 12+ years telecommunications, digital infrastructure or ICT sales experience.
• Proven success in:
  • Wholesale telecommunications
  • Carrier business
  • Data centre ecosystem
  • Cloud infrastructure
  • Strategic partnerships
• Experience managing multi-million-dollar infrastructure opportunities.
• Strong commercial negotiation capabilities.
• Ability to engage C-suite stakeholders.
• Experience leading account managers and business development teams.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

1. Market Development & Business Growth

• Develop and execute SPTel’s go-to-market strategy for the energy and utilities sector, BFSI, Healthcare & Property.
• Identify, originate, and close opportunities with large enterprises.
• Drive solution-led selling across connectivity, mobility, edge cloud, cyber security, Quantum-safe and managed network services.
• Build and maintain a strong pipeline with disciplined tracking and conversion

2. Strategic Account Management

• Own and grow key accounts with multi-year revenue potential.
• Build senior relationships across C-suite, IT, infrastructure, and procurement stakeholders.
• Drive cross-sell and upsell motions (e.g., connectivity → cloud → managed cyber security and network services).
• Ensure strong retention, customer satisfaction, and contract renewal outcomes.

3. Ecosystem & Partnership Development

• Establish and manage partnerships with system integrators, technology vendors, and industry associations.
• Drive joint go-to-market initiatives and co-selling motions.
• Leverage industry networks and relationships to unlock opportunities.

4. Sales Delivery & Commercial Leadership

• Own and deliver annual revenue targets (In-year Revenue (BR) / TCV).
• Lead deal structuring, pricing, and contract negotiations.
• Manage long and complex sales cycles typical of telecom and infrastructure deals.
• Provide accurate forecasts and pipeline visibility.

5. Cross-functional Collaboration

• Work closely with solutions, product, network engineering, and operations teams to deliver differentiated solutions.
• Translate customer requirements into commercial and technical proposals leveraging SPTel’s network strengths.
• Provide market feedback to refine offerings, pricing, and GTM strategy.
• Support marketing and thought leadership initiatives in the energy sector.

6. Market Intelligence & Representation

• Monitor industry trends (digitalization of utilities, smart grids, IoT adoption, sustainability initiatives).
• Represent SPTel in industry forums, partner events, and customer engagements.
• Position SPTel competitively in the evolving energy and utilities digital infrastructure landscape.

Requirements

• Bachelor’s degree in Business, Engineering, IT, or related field.
• 7–10+ years of enterprise B2B sales experience, preferably in:
• Telecom / carrier services
• Cloud or ICT infrastructure
• Energy and utilities sector solutions
• BFSI / Healthcare / Logistics / Property / Retail
• Strong track record in enterprise deal closure and quota achievement.
• Deep understanding of Singapore’s energy and utilities ecosystem, regulatory environment, and digitalization trends.
• Commercially astute with strong negotiation skills.
• Resilient and self-driven in complex, long sales cycles.
• Relationship-driven with strong local networks
• Proficient in English with strong verbal and written communication skills
• Proficiency in Mandarin to communicate effectively with Mandarin-speaking clients and stakeholders when required for business purposes
• Ability to operate independently with high accountability and execution discipline.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

Responsibilities

• End-to-End Solution Architecture: Partner with sales teams to lead technical discovery, gather requirements, and architect integrated solutions spanning core WAN, optical transport, and enterprise LAN/edge infrastructure.
• Core Transport & Optical Mastery: Design high-availability optical and transport network topologies utilizing:
  – DWDM / Optical Transport: High-capacity wavelength services, dark fibre topology, FlexGrid/ROADM optical architectures, and ultra-low latency optical pathing.
  – DCI & Metro-Ethernet: High-throughput data center interconnects, E-Line (P2P), and E-LAN (MP2MP) Layer 2 Ethernet connectivity.
  – IPVPN & Managed Internet: MPLS Layer 3 VPNs, multi-homed BGP routing, clean-pipe DDoS mitigation, and business internet delivered over SPTel’s Software-Defined Network.
• Managed Edge & Enterprise Services Expertise: Architect fully managed enterprise solutions incorporating:
  – SD-WAN: Software-defined overlay networks, dynamic path selection, multi-cloud connectivity, and centralized cloud orchestration.
  – Managed Security & Firewall: Next-Generation Firewalls (NGFW), unified threat management (UTM), zero-trust access control, and cloud security integrations.
  – Managed Enterprise Wi-Fi & Switching: High-density enterprise Wi-Fi 6/6E deployment models, cloud-managed access switches, stackable core switches, and PoE budgeting for enterprise premises.
• RFP & Technical Bidding: Lead technical response strategies for enterprise RFPs, RFIs, and tenders. Author High-Level Designs (HLD), Low-Level Designs (LLD), Bill of Materials (BOM), and detailed technical proposals.

• Customer Presentation & POCs: Present solution architecture, network diversity models, and managed service SLAs to key enterprise stakeholders (CTOs, IT Directors, Infrastructure Managers). Direct and execute Proof-of-Concept (POC) demonstrations.

• Cross-Functional Alignment: Coordinate with Product Management, Network Engineering, Implementation, and Service Operations to ensure smooth transition from presales design to post-sales deployment and managed support.

Requirements

• Bachelor’s Degree or Diploma in Telecommunications, Computer Science, Electrical/Electronic Engineering, or related fields
• Minimum 4–6 years of presales, solution architecture, or network engineering experience within an ISP, Telecommunications Provider, System Integrator, or Managed Service Provider (MSP)
• Deep technical mastery of Optical Transport Networks (OTN / ITU-T G.709 standards), Wavelength Division Multiplexing (C-band/L-band), and FlexGrid/Gridless ROADM architectures
• Practical expertise in 100G/400G/800G coherent optics (ZR/ZR+), optical link budget calculations, OSNR (Optical Signal-to-Noise Ratio), dispersion management, and non-linear optical effects
• Hands-on familiarity with optical protection schemes including 1+1 OLPS (Optical Line Protection Switch), ASON/GMPLS mesh restoration, and dark fibre/spectrum path design
• Proven track record designing high-capacity, sub-millisecond low-latency DCI topologies linking major Singapore carrier-neutral and hyperscale data centers (e.g., Equinix, Global Switch, Digital Realty, Singtel DC).
• In-depth knowledge of Layer 1/Layer 2 wire-speed optical encryption protocols (MACsec, Quantum-Safe / QKD integration) for ultra-secure data transport.
• Hands-on knowledge of high-density 100G/400G client handoffs, transponder/muxponder architectures, and DCI-specific overlay/underlay integration (e.g., EVPN-VXLAN over DWDM/OTN).
• Strong foundation in BGP-4, OSPF, MPLS (L2VPN / L3VPN / VPLS), Segment Routing (SR-MPLS / SRv6), and Metro-Ethernet (MEF 3.0 CE standards)
• Architecture experience with enterprise Wi-Fi (e.g., Cisco Meraki, Aruba, Ruckus), managed switching (L2/L3 stackable switches), Next-Gen Firewalls (Fortinet, Palo Alto), and SD-WAN platforms.
• Exceptional presentation, technical proposal writing, and consultative selling skills
• Strong problem-solving capability with a track record of translating business goals into resilient technical architecture

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

Order processing and documentation

• Check customer orders for accuracy, completeness, required approvals, and supporting documents before submitting them in the BSS and CRM systems.
• Prepare, verify, upload, and maintain order-related forms, contracts, approvals, and other records needed for system entry and fulfilment.
• Track order status, identify missing information or delays, and follow up with Sales and delivery teams to keep orders moving.

Cross-functional and customer coordination

• Coordinate with Sales, Product, Operations, Customer Success, and Finance on order processing, service delivery milestones, and billing readiness.
• Serve as the contact point for assigned customers on routine order and administrative queries, provide timely updates, and refer commercial or technical decisions to the responsible team.
• Maintain clear records of customer requests, actions taken, and outstanding items, escalating issues that could affect commitments or service experience.

Billing support and issue resolution

• Investigate customer billing discrepancies or disputes by reviewing orders, service details, and invoice information with the relevant internal teams.
• Coordinate the resolution, keep customers and Sales informed of progress, and document the outcome in the appropriate systems.

Sales reporting and administration

• Collate and prepare routine sales, order, and customer reports using accurate information from approved sources.
• Assist sales colleagues with document preparation, data updates, and other day-to-day administrative tasks, while following established process and data quality standards.
• Flag recurring order, billing, or system issues to the Manager and suggest practical process improvements.

Requirements

• Diploma in Business Administration or an equivalent qualification.
• At least 1 year of experience in sales support, sales operations, order administration, or a related function; ICT or technology experience is preferred.
• Good written and verbal communication skills and a customer-focused approach.
• Strong attention to detail, organization, and the ability to manage several tasks and deadlines in a fast-paced environment.
• Proficiency in Microsoft Excel, Word, and PowerPoint; familiarity with CRM systems such as Salesforce is an advantage.

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

• Responsible for achieving business and sales objective / targets
• Hunt for new business within the Carrier space
• Handle account management matters and be the point of contact for customers
• Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
• Establish and grow strong pipelines for business opportunities
• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
• Prepare proposals, and present solutions to customers
• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Requirements

• Degree/Diploma/ITE in Engineering or relevant disciplinary with experience in the telecommunications industry
• At least 2 years working experience in IT/Telecommunications sales
• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, etc
• Strong command of English and able to engage stakeholders
• Proven track record in achieving sales targets
• Independent, Self-motivated and able to work under pressure
• Outgoing with good interpersonal, communication and presentation skills
• Decision-making, problem resolution and creative problem-solving skills

Job Brief

About us

SPTel is a Business Class Digital Services provider that promises:

• Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
• Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
• True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
• Innovative services such as IoT-a-a-S and Edge Cloud computing

We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.

These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

• Responsible for achieving business and sales objective / targets
• Hunt for new business within the Enterprise, Government, Agencies, Statutory board & Education sectors
• Handle account management matters and be the point of contact for customers
• Build strategic account relationships at all levels and develop new client relationships to achieve sales volume and profit goals
• Establish and grow strong pipelines for business opportunities
• Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
• Prepare proposals, and present solutions to customers
• Participate in GeBiz tenders
• Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
• Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers
• Any other ad-hoc duties as assigned by superior from time to time.

Requirements

• Degree/Diploma in Engineering or relevant disciplinary with IT/Telecom sales experience in Government sectors preferred.
• Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, IoT and etc.
• Familiar with GeBiz tender process
• Strong command of English and able to engage stakeholders
• Proven track record in achieving sales targets
• Independent, Self-motivated and able to work under pressure
• Outgoing with good interpersonal, communication and presentation skills
• Decision-making, problem resolution and creative problem-solving skills