Your Smart Choice to a Connected Future
Looking for a career in technology? At SPTel we believe in working smart and delivering a business class digital network to support Smart Nation initiatives.
We are the only end-to-end Software Defined Network provider with Network Functions Virtualisation technology in Singapore. We utilise Artificial Intelligence to enable self-healing of the network from disruptions and provide a clean pipe network for our customers. Coupled with our unique fibre pathways, ultra-low latency network and pervasive hubs for edge computing, SPTel is well placed to become a digital services provider of choice.
We think big and make bigger things happen
We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.
Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.
Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!
We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.
Why Join the SPTel Family
Passionate
We are passionate about being at the forefront of technological advancements
Collaborative
We emphasize collaboration and place a strong focus on teamwork toward collective success
Inclusive
We build a diverse and inclusive workforce to create a culture of belonging where everyone can bring and contribute to the Company’s goals as one
Be one of us. Now.
Join a dynamic team that is redefining business class digital services.
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
About Role
The candidate will be assigned duties and responsibilities within SPTel Integrated Operations Centre (IOC). He or she is responsible to perform surveillance of its network health and services and conduct technical troubleshooting, including taking the necessary actions to mitigate network issues and neutralize security incidents.
The candidate is required to support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure.
Responsibilities
- Perform 24×7 operations and surveillance support in the IOC environment.
- Ensure and maintain health of the SPTEL network and services through proactive monitoring and taking necessary corrective actions when abnormally is detected.
- Perform technical troubleshooting in accordance to troubleshooting procedures, and ensure all events are managed and followed up in accordance with the Service Operations Framework and respective SOPs.
- Be customer-oriented and support all incoming events with timely response/updates of incident status to customers/internal stakeholders for all incidents.
- Responsible to create and track trouble tickets to closure and ensuring that updates are captured accurately and complete with the relevant details.
- Elevating incidents for next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
- Perform Escalation & Notification during Major Incidents and provide internal incident notification and hourly update to customer if the incident severity or service level has breached or is at risk of breaching.
- To push for service recovery within service SLA for all incidents.
- Prepare draft incident report after every incident and After-Action Review (AAR) report after every major incident
- Notify customer on planned maintenance activities and keep customer posted on the maintenance status during actual maintenance day.
- Be always contactable and perform Standby Duties on rostered days
- Perform Daily, Weekly, Monthly Reports.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Diploma in Engineering or equivalent.
- Fresh graduates are welcomed to apply.
- Candidates with technical support experience in a NOC/SOC environment would have an advantage.
- An individual who is a great team player, with service mindset and delivers good customer experience.
- Good communications skill with pleasant personality
- Shift work is required for this position.
- Candidate must be prepared to perform standby duties.
Job Brief
Our Investors
SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.
Responsibilities
Process Improvements & Digital Strategy
- Constantly review and work on reducing operating cost through higher productivity, the use of digital tools and streamlining of resources and processes.
- Identify area of improvements through audits, gap analysis and incident post-mortem exercises.
- Ideate and provide digitalization solutions to optimize and automate the operational processes and procedure where possible to enable agility and scalability for growth.
Develop and Maintain Framework & Processes
- To develop the framework, process and SOP for network operation, service delivery and service assurance for all services offered to achieve better efficiency, effectiveness and economical value.
- To define the process, policy and the guidelines for network operation that cover network facilities, fiber infrastructure planning and installation, service provisioning, service assurance, NOC and SOC.
- To define the process and procedure for service provisioning and delivery in meeting the agreed service level agreement for existing and new products/services. Provisioning and delivery services include circuit design and planning, project management, data centers/MDF/in-building work execution, field engineering dispatches and hand-over of the services offered by company to customers.
- To define the operations and maintenance (O&M) process and procedure for existing systems and products/services to achieve better respond time and shorter time for fault isolation, restoration and rectification.
- To define the process and procedure for all network changes via the Network Change Request process minimizing disturbance to customers or cutting down unnecessary network changes, which could increase possibility of service interruption.
- To keep track of the processes and SOP developed in a centralized knowledge database.
Operational Performance Monitoring
- To work with stakeholders to produce reports on service delivery and service assurance performance for management information and analysis as well as for reporting to any relevant parties including customers and governing authorities.
- Conduct regular Operations Self Audit and maintain regular Operations Excellence Dashboard to report on compliance and KPI/SLA performance.
- To assist in tracking Capital Expenditure (Capex) and Operating Expenditure (Opex) and running of cadence required by Heads of Operations.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree in Engineering or Telecommunication or related discipline.
- Candidate must have a minimum of 5 years’ experiences in telecommunications sector with strong technical knowledge, especially on fixed network.
- Experience developing operational processes and standard operation procedures especially in the telecom sector.
- Experience in network provisioning processes, network fault and performance management.
- Experience in programming, application development and database management will be preferred.
- Knowledge in BSS/OSS system especially in the telecom sector.
- Knowledge in digitalisation tools such as Office 365 productivity tools and Microsoft Power Platforms (Power Apps, Power Automate, Power BI).
- Candidate must have strong capabilities with documentations and eyes for details.
- Candidate should have knowledge in industrial best practices in the telecom sector.
- Candidate should have a sociable personality and good collaborative traits to work with the stakeholders.
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Responsibilities
- Responsible for achieving business and sales objective / targets
- Hunt for new business within the Enterprise, Government, Agencies, Statutory board & Education sectors
- Handle account management matters and be the point of contact for customers
- Build strategic account relationships at all levels and develop new client relationships to achieve sales volume and profit goals
- Establish and grow strong pipelines for business opportunities
- Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
- Prepare proposals, and present solutions to customers
- Participate in GeBiz tenders
- Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
- Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree/Diploma in Engineering or relevant disciplinary with IT/Telecom sales experience.
- Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, IoT and etc.
- Familiar with GeBiz tender process
- Strong command of English and able to engage stakeholders
- Proven track record in achieving sales targets
- Independent, Self-motivated, energetic, resourceful, creative and able to work under pressure
- Outgoing with good interpersonal, communication and presentation skills
- Decision-making, problem resolution and creative problem-solving skills
Job Brief
Our Investors
SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.
Job Brief
We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise mobility (M2M), internet-of-things (IoT) and edge cloud products and solutions. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.
Responsibilities
- Building strategic partnership and new business opportunities for mobility, IOT and Edge Cloud solutions with deep understanding of M2M mobility, IoT Platform as Service, and Infrastructure as a Service (e.g. Compute and Storage aaS), partners involved and technologies within
- Actively engage with Customers, Presales, Partners, Engineering, Marketing & Delivery team in order to successfully prioritize features and solutions that customer need.
- Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
- Create buy-in for the product vision both internally and with key external partners
- Develop and own the product business cases and deliverables
- Develop product pricing and positioning strategies
- Translate product strategy into detailed requirements and prototypes
- Scope and prioritize activities based on business and customer impact
- Work closely with engineering teams to deliver with quick time-to-market and optimal resources
- Manage product centric enabling systems e.g. product catalogue, CPQ module
- Form and maintain IoT solutions partnerships to ensure market competitiveness
- Drive product launches including working with public relations team, executives, and other product management team members
- Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
- Act as a product evangelist to build awareness and understanding
- Represent the company by visiting customers to solicit feedback on company products and services
- Provide pricing support and analysis to win sales opportunities.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree in Computer Science, Engineering or equivalent preferred
- 2-5 years relevant work experience in Product Management, Mobility, and/or Cloud Solutioning
- Proven work experience in product management & development in M2M mobility, IoT solutions covering IoT platform and various wireless solutions (Wireless, LoRa, etc), as well as Cloud solution, including Infrastructure as a Service.
- Candidates with strong background and understanding of Mobility and IoT Services is a must, couple with a strong interest in Cloud Services (IaaS, VM/Openstack).
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Strong problem solving skills and willingness to roll up one’s sleeves to get the job
- Skilled at working effectively with cross functional teams in a matrix organization
- Experience and understanding of managed services, network, IoT devices will be an added advantage
- Strong customer focus, ownership, urgency and drive
- Strong interest in emerging disruptive technologies, like digitalization, industry 4.0 and automation
- Excellent written and verbal communication skills
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Responsibilities
- Responsible for daily accounting operations, GL transactions, journal vouchers and Balance Sheet schedules.
- Prepare month end, year-end closing and variance analysis.
- Prepare monthly financial reports to parent companies.
- Maintain and provide proper accounting for internal reporting, GST reporting, corporate income tax reporting and external audit.
- Assist in taxation and support in annual audit.
- Liaise with auditors and tax agents.
- Provide ad hoc support in other aspect of finance.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree in Accountancy or equivalent.
- Good interpersonal and communication skills with a positive attitude and self-motivated.
- Strong financial reporting and analytical skills.
- Knowledge of IFRS15 is a plus.
- Must have knowledge of accounting software. SAP Knowledge is an added advantage.
- Proficient in Microsoft Excel
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
As part of our next leap of growth, we are currently searching for a Business Planning Analyst to support the Director of Business Operations, Strategy and Regulatory (part of the CEO Office) in Enterprise Business Planning, Strategy and Corporate Development.
The nature of this role gives candidates an enterprise level view of the business at large, exposure to senior management and opportunity to understand the end-to-end business value chain through cross-functional interactions.
To be successful in the role, the candidate must be comfortable working with numbers and familiar with Microsoft Excel. The role would also require good business writing skills and have displayed leadership potential in either professional, school or personal settings.
As the working environment is like a start-up, the candidate needs to thrive in a fast-paced, dynamic, and lean environment.
While some experience in the Telco / ICT industry is preferred, this role is open to aspiring fresh graduates with good degrees (1st class / 2nd upper class/ Dean’s List), who are looking for a good exposure to the ICT industry with a chance to rotate amongst the different functions, while having the drive and willingness to be coached / taught the ropes of the business.
Job Brief
You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.
Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.
Responsibilities
- Pursue ICT opportunities and lead in the selling engagement, being able to address the commercial, architectural and operational benefits of the Managed Services solution.
- Understand customer’s businesses and identify influencers and decision makers within a customer organization and develops client-oriented engagement strategies
- Focus on identifying customer’s business challenges and developing strong value propositions to help customers meet their business objectives.
- Prepare and conduct high impact sales presentations and engaging effectively across all levels of the customer’s organization.
- Responsible for cold calling, prospecting, qualification of potential customers. Participate and drive RFPs and Bids.
- Responsible for the achievement of targets and objectives across nominated client(s).
- Develop pipeline and opportunities at the executive levels – working alongside the existing account management community.
- Work closely with product, presales and partners to develop a resilient, supportable and cost-effective ICT solutions in order to win proposals or bids/tenders.
- Take ownership of Sales Cycle, from pre-sales, POC, proposal, pricing, presentation and closure
- Work closely with Product to drive MS business by identifying new areas of growth and identifying partnerships opportunities with principal partners and hands and legs partners.
- Any other ad-hoc duties as assigned by superior from time to time.
Role Requitements
- Possess Degree or higher (technology related preferred).
- Proven sales track record. Experience in technology sales with at least 4 years’ experience in Managed Services / ICT sales
- Possess high level understanding of ICT and Managed Services products and services.
- High level technical understanding with an ability to translate benefits to business outcomes/impact.
- Consultative and value-based selling skills.
- Excellent written/verbal communication skills with a proven ability to effectively communicate with customers.
Job Brief
Our Investors
SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.
We are looking for an experienced Product Director/Assistant Director with deep knowledge and expertise in enterprise managed services from a service provider background -. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.
Responsibilities
- Lead, strategies and develop new growth engines in Managed Services.
- Mentor and develop a strong performance product management team.
- Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Services portfolio.
- Istablish and cultivate partnerships with key partners in Managed Services to deliver differentiated managed services with unique value propositions.
- Lead in product life cycle management.
- Lead and develop product GTM strategies, Roadmaps and determine market segmenting, targeting and positioning.
- Establish and enhance product processes in Managed Services’ Group of products and services to ensure the smooth delivery of these services.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Responsible for product profitability, service quality and customer experience.
- Optimize cost structure, product profitability and customer value.
- Develop Business Case and Market Analysis for the products and services.
- Develop, execute and monitor product processes are followed through by each stakeholder
- Product sales, pre-sales, engineering, operations, payment and billing enablement, training and certification.
- Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Achieve key value drivers, operating revenue & expenses as well as product profitability targets.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree in Computer Science, Engineering or equivalent preferred with at least 10 years’ experience
- Proven track record of successfully developing and growing a portfolio of Managed Network, Security, Mobility, IoT and Edge Cloud Services.
- Proven track record of managing all aspects of a successful product throughout its lifecycle
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
- Demonstrated initiative and creativity/out of the box product development.
- Self-starter. Ability to work independently as well as part of a team.
- Good business acumen and leadership skills.
- Excellent written and verbal communication skills
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Job Brief
You will be responsible for designing and deploying Infrastructure network security solutions and Managed Security solutions for our enterprise customers. You will work with a team of security professionals and together, build up Corporate’s Cybersecurity practice. As a project owner, you must be responsible for all technical project deliverables and see your project through from start to finish.
This rewarding role will best suit someone with network experience and the ability to work closely with our engineers to deliver large scale network solutions.
Responsibilities
- Part of SPTel’s InfoSecurity Team to plan, design and build security defences to protect SPTel’s and our customers’ networks.
- Translate and Implement MSSP Solutions according to Product Specifications.
- Design and implement Cybersecurity Policies for SPTel and create Cybersecurity awareness.
- Be the subject matter expert during a cybersecurity incident.
- Support the Ops Centre and Tech Ops staffs in Cyber related investigation and trouble-shooting.
- Support and Maintain SPTel’s Cybersecurity assets
- Create Standard Operating Procedures (SOP) for cybersecurity product offerings.
- To build cybersecurity practice and capabilities in SPTel.
- Conduct Vulnerability and Risk Assessments of SPTel’s corporate and Telco network.
- Conduct vulnerability management on the SPTel’s assets
- Manage and support cybersecurity related projects and PoC
- Keep abreast of new cybersecurity threats
Requirements
- 3-6 years of experience in IT or Telecommunication Sectors.
- Minimum 2 years of experience in any Cybersecurity Domains.
- Tertiary qualification in Cybersecurity, Computer Science, IT / Engineering or equivalent.
- Professional Certifications such as CISSP, CCSP, CRISC, GCIH, GSEC, ISO 27001 Lead Auditor or equivalent will be an advantage.
- Candidates with Hands-on experience in security products or security domains (security monitoring, incident handling, vulnerability management and etc) will be an added advantage.
- Candidates with ISO 27001 implementation and internal auditing experiences will be an added advantage.
- Have a deep and strong knowledge of networking – switching, dynamic routing protocols, static and rule-based routing, etc. Certificate in any networking area is a plus.
- Have a deep and strong knowledge of encryption and tunnelling protocols (IPsec, SSL VPN, TLS, IKE, IKEv2, etc.)
- Strong understand application protocols in context of OSI network layers and technologies not limited to NGFW, WAF, Anti-DDOS, IPS, IDS and etc.
- Have good verbal communication skills (English) and able to translate technical terms into simple English
- Have experience creating design documents (HLD, LLD) diagrams, and presentations (PPT)
- Good analytical, problem and critical thinking skills
- Good oral and written communication skills
- Able to think out of the box
- Enjoy working with different stakeholders to achieve desire outcomes.
Job Brief
Our Investors
SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.
Responsibilities
- Handling events such as identifying security issues, extensive troubleshooting, and coordinating resolution or restoration using a variety of applications and testing tools. The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.
- Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, fill out necessary checklist paperwork, generate trouble tickets for all work and informational requests, handle security-related user complaints, and escalate according to establish procedures / runbooks / playbooks. Ensure operation SLA is met.
- Investigate security breaches and other cyber security incidents.
- Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
- Document security breaches and assess the damage they cause.
- Work with stakeholders to perform tests and uncover network vulnerabilities.
- Fix detected vulnerabilities to maintain a high-security standard.
- Keep abreast of the latest intelligence, including hackers’ methodologies, in order to anticipate security breaches.
- Responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network.
- Provide technical support for an on call 24x7x365 basis (based on shift roster).
- Creating, testing and implementing network disaster recovery plans
- Performing risk assessments and testing of data processing systems
- Installing firewalls, data encryption and other security measures
- Recommending security enhancements
- Collaborate for Security Network Planning with Engineering Team in formulating the designs and plans for network implementation.
- Hands on and in-charge of implementation for Security infrastructure nodes including Firewalls, DDOS solution, IDS/IPS and scanning tools.
- Perform on-site and off-site testing and commissioning for security network implementation and service activations.
- Manage the security appliance (Firewalls, DDOS, Vulnerability Scanner) through Network Management Systems and Controllers
- Perform standby duties.
- Support maintenance contract renewal
- Support or be technical lead on related Information Security project deliveries
- Assist in any other duties as assigned from time to time, where applicable.
Requirements
- Experience managing network & security tools in an enterprise environment that include firewall, IPS/IPS, assessment, and scanning tools.
- Strong understanding of networking technologies (routers, switches, TCP/IP)
- Experience with different platform technologies (Windows, Linux, VMware, RHOSP)
- Experience with security technologies (IDS, IPS, FW, AV, Proxies, DLP, PKI, SSL/TLS, SSL visibility, VPN)
- Strong in Fortinet Firewall and Radware DDOS and Beyond Trust PAM.
- Strong knowledge in Security network. With at least 3-5 years’ experience in administration, planning, implementation or operation of Security Design
- Knowledge of IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation or operation of IP network
- Security certifications such as CISSP or equivalent will be preferred.
- Candidates with many years of experience will be considered for Team Lead position.
Job Brief
Our Investors
SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.
Responsibilities
- Work with architects to understand end-to-end architecture, and individual application architecture
- Work with business analysts to understand business requirements
- Produce technical design document for assigned modules, and develop according to specification
- Follow good coding practice to produce clean, readable, testable, and secure code
- Provide L3 support for production
- Senior developers are expected to participate in architecture/framework discussion, improve development process, and conduct code review.
Requirements
- Extensive experience with Java/Spring Framework, for backend/microservice development
- Good knowledge of RDBMS, SQL, and Spring Data JPA; experience with NoSQL/distributed caching solutions preferred
- Experience with container technologies – docker/docker swarm, Kubernetes
- Experience with API gateway
- Familiarity with microservice based application architecture
- Some functional knowledge of telco BSS highly preferred; experience with TMF SID/Open API a big plus
- Some frontend development experience preferred – JavaScript, Angular, ReactJS
- Minimum 2 years development experience
- Diploma/Degree
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