Your Smart Choice to a Connected Future
Looking for a career in technology? At SPTel we believe in working smart and delivering a business class digital network to support Smart Nation initiatives.
We are the only end-to-end Software Defined Network provider with Network Functions Virtualisation technology in Singapore. We utilise Artificial Intelligence to enable self-healing of the network from disruptions and provide a clean pipe network for our customers. Coupled with our unique fibre pathways, ultra-low latency network and pervasive hubs for edge computing, SPTel is well placed to become a digital services provider of choice.
We think big and make bigger things happen
We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.
Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.
Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!
We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.
Why Join the SPTel Family
Passionate
We are passionate about being at the forefront of technological advancements
Collaborative
We emphasize collaboration and place a strong focus on teamwork toward collective success
Inclusive
We build a diverse and inclusive workforce to create a culture of belonging where everyone can bring and contribute to the Company’s goals as one
Be one of us. Now.
Join a dynamic team that is redefining business class digital services.
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Responsibilities
- Responsible for achieving business and sales objective / targets
- Hunt for new business within the Carrier space
- Handle account management matters and be the point of contact for customers
- Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
- Establish and grow strong pipelines for business opportunities
- Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
- Prepare proposals, and present solutions to customers
- Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
- Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree/Diploma/ITE in Engineering or relevant disciplinary with experience in the telecommunications industry
- At least 2 years working experience in IT/Telecommunications sales
- Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, etc
- Strong command of English and able to engage stakeholders
- Proven track record in achieving sales targets
- Independent, Self-motivated and able to work under pressure
- Outgoing with good interpersonal, communication and presentation skills
- Decision-making, problem resolution and creative problem-solving skills
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
The Service Manager serves as the single point of contact (SPOC) for designated customers, ensuring an exceptional end-to-end service experience throughout their journey with SPTEL. This role includes managing customer relationships, overseeing project delivery, fault resolution, and service improvement, while aligning customer needs with business opportunities. The Service Manager will take ownership of end-to-end service delivery for key customers, including NTUC Health, ST Engineering, and Singapore Power, ensuring their projects and services are delivered on time and within expectations.
Responsibilities
- Customer Relationship Management
- Serve as the primary contact for NTUC Health, ST Engineering, and Singapore Power, addressing all queries, including fault reports and change requests.
- Build and maintain strong, trust-based relationships with these key customers to foster loyalty and long-term partnerships.
- Act as a customer advocate within SPTEL, ensuring their needs are represented and prioritized.
- Conduct Quarterly Business Reviews (QBRs) to present service performance, including fault and change request reports, while gathering feedback to improve service delivery.
- Project Management
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- Hold shared revenue target for projects related to NTUC Health, ST Engineering, and Singapore Power.
- Oversee end-to-end service delivery for projects related to NTUC Health, ST Engineering, and Singapore Power, from planning to execution.
- Clearly communicate deliverables, KPIs, milestone checks, and measurable outcomes to all stakeholders.
- Create a detailed project organizational structure and responsibility matrix to ensure clarity of roles.
- Develop comprehensive Project Plans, including:
- Scope of Work: Clearly defined deliverables and boundaries of the project.
- Schedule: Timelines, milestones, and key deadlines.
- Communication Plan: Channels, frequency, and methods for updates and stakeholder engagement.
- Quality Control Plan: Standards and processes to ensure project quality.
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- Collaborate with internal teams (e.g., sales, product, engineering, and BizIT) to ensure seamless project implementation.
- Track project milestones, ensuring timelines and budgets are met without compromising quality.
- Identify risks and develop mitigation plans to address potential issues during project execution.
- Provide regular updates to customers on project progress and address any concerns proactively.
- Incident and Change Management
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- Manage fault reports and coordinate internal teams to resolve issues promptly for key customers.
- Handle customer change requests, ensuring alignment with agreed SLAs and timely implementation.
- Compile and analyze monthly fault and change request reports, presenting insights and identifying trends.
- Service Improvement and Upselling
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- Identify opportunities to enhance current service offerings for NTUC Health, ST Engineering, and Singapore Power, recommending solutions to address gaps or evolving customer needs.
- Collaborate with sales teams to identify and drive upselling opportunities based on customer feedback and operational requirements.
- Reporting and Documentation
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- Maintain comprehensive records of customer interactions, project milestones, fault resolutions, and change requests.
- Provide actionable insights from customer feedback and project outcomes to drive continuous improvement.
Requirements
- Degree or Diploma in Telecommunication, Computer Engineering, or IT related field
- 3 – 5 years’ experience in project management, delivery or assurance support, preferably in telco infrastructure environment
- Passionate to work with multiple parties, including customers, contractors, and other service partners to ensure service is delivered according to committed datelines.
- Strong technical knowledge of network infrastructure and Data Centre operation
- Good understanding in networking, e.g. WAN/LAN, TCP/IP etc
- Familiar with site deployment of in-building telco’s facilities and assets is preferred.
- Ability to work independently and collaboratively with contractors, colleagues, and Data Centre
- Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of services.
- Good communication skills, keen to learn and a team player.
- Possession of Project Management Professional (PMP) or Prince2 certification, and Qualified Class 3 Driving License is preferred.
- Assist in other operational tasks as required.
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
The purpose of the role is to deliver SPTel services to its customers, with responsibility for the successful delivery of SPTel services within Ready for Service (RFS)date. This will include planning, monitoring, and managing the progress of delivery status until the service is successfully delivered and handover to customers.
Responsibilities
- Plan and facilitate resources (internally and externally) to meet the Ready for Service (RFS) date for each order
- Managing the delivery status and timely delivery of customer service
- Create detailed project organizational structure and responsibility matrix
- Forecast resource requirements for all aspects of the service delivery and assign appropriate tasks and responsibilities to the parties involved
- Liaise/Update customer on service delivery implementation status
- Raise ordering form/work orders to suppliers/contractors, including submission of documents to clear building access
- Participate in site survey where required
- Compile reports for management review
- Any other ad-hoc duties as assigned by superior from time to time
Requirements
- Degree or Diploma in Telecommunication, Computer Engineering, or IT related field
- 3 years of working experience in a telco or passive and active infrastructure environment is preferred. Fresh graduates are welcomed to apply.
- Passionate to work with multiple parties, including customers, contractors, and other service providers to ensure service is delivered according to committed datelines
- Strong technical knowledge of passive/active infrastructure and Data Centre operation
- Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
- Familiar with site deployment of in-building telco’s facilities and assets
- Ability to work independently and collaboratively with contractors, colleagues, and Data Centre
- Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
- Good communication skills, keen to learn and a team player
- Possession of Project Management Professional (PMP) or Prince2 certification, and Qualified Class 3 Driving License is preferred
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Responsibilities
- Manage and monitor all FM related systems to ensure highest level of system availability
- Providing level 2 support and works with vendors to ensure timely resolution of incidents / issues
- Derive and maintain up to date technical documentation, work instructions and procedure
- Involved in project-based work for new implementation or improvement to existing system
- Supporting DCIM (Data Centre Infrastructure Management) system, to be able to maintain the collection of the data from various location for central monitoring at IoC.
- Support of CCTV system from all locations with linkage to central view at IoC
- Managing Smart Facility System.
- Access Control, i.e. card access, Facial recognition.
- Manage Electronic Key Management System
- Updating the Smart Facility Access list
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree in IT or related field with minimum 2 years of experience in network facilities management or Data Centre facility management
- Possess understanding of Facility management but without relevant experience but willingness to learn is welcome
- Skilled in physical security management and systems
- Strong problem-solving skills, critical thinking, excellent analytical ability
- Ability to communicate both verbally and in writing in a clear and concise manner.
- Work well under pressure with differing levels of people
- Ability to maintain confidential information and communications.
- Ability to plan and organize ones work in-order to meet target set
- Results focused and understands critically the needs of meeting customer SLA and KPI requirements.
- Fresh graduates are welcome to apply
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Responsibilities
- Project manage to ensure efficiency in site survey and implementing of SPTEL’s outside plant and fibre infra such that contractor can timely complete projects.
- Ensure all applications and documents were correctly submitted as requested by building owners before approval is granted for work commencement.
- Manage conflict resolution with regards to payment, access and installation.
- Oversee and manage the end to end in building deployment to ensure that the service delivery is completed within the stipulated service levels.
- To always support in service recovery in relation to Major infra incident.
- Provide standby support, after office hours, in trouble ticket issued by NOC and post diversion activities.
- Review and update As-Built drawings upon project completion.
Requirements
- Diploma in telecommunication, computer engineering or IT related field.
- At least 3 years of working experience in passive infrastructure operations (inside or outside plant operations).
- Strong technical knowledge of diversion work and dark fibre implementation.
- Familiar with site acquisition and deployment of in-building telco’s facilities and assets
- Equipped with good fibre troubleshooting skillset using power meter and OTDR.
- Able to negotiate and work with difficult clients and strong project management skills
- Ability to work independently and collaboratively with contractors, colleagues and building management team / developers.
- Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
- Good communication skills, keen to learn and a team player
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
About Role
The candidate will be assigned duties and responsibilities within SPTel Integrated Operations Centre (IOC). He or she is responsible to perform surveillance of its network health and services and conduct technical troubleshooting, including taking the necessary actions to mitigate network issues and neutralize security incidents. The candidate is required to support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure.
Responsibilities
- Perform 24×7 operations and surveillance support in the IOC environment.
- Ensure and maintain health of the SPTEL network and services through proactive monitoring and taking necessary corrective actions when abnormally is detected.
- Perform technical troubleshooting in accordance to troubleshooting procedures, and ensure all events are managed and followed up in accordance with the Service Operations Framework and respective SOPs.
- Be customer-oriented and support all incoming events with timely response/updates of incident status to customers/internal stakeholders for all incidents.
- Responsible to create and track trouble tickets to closure and ensuring that updates are captured accurately and complete with the relevant details.
- Elevating incidents for next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
- Perform Escalation & Notification during Major Incidents and provide internal incident notification and hourly update to customer if the incident severity or service level has breached or is at risk of breaching.
- To push for service recovery within service SLA for all incidents.
- Prepare draft incident report after every incident and After-Action Review (AAR) report after every major incident
- Notify customer on planned maintenance activities and keep customer posted on the maintenance status during actual maintenance day.
- Be always contactable and perform Standby Duties on rostered days
- Perform Daily, Weekly, Monthly Reports.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Diploma in Engineering or equivalent.
- Fresh graduates are welcomed to apply.
- Candidates with technical support experience in a NOC/SOC environment would have an advantage.
- An individual who is a great team player, with service mindset and delivers good customer experience.
- Good communications skill with pleasant personality
- Shift work is required for this position.
- Candidate must be prepared to perform standby duties.
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
As part of our next leap of growth, we are currently searching for a Business Planning Analyst to support the Director of Business Operations, Strategy and Regulatory (part of the CEO Office) in Enterprise Business Planning, Strategy and Corporate Development.
The nature of this role gives candidates an enterprise level view of the business at large, exposure to senior management and opportunity to understand the end-to-end business value chain through cross-functional interactions.
To be successful in the role, the candidate must be comfortable working with numbers and familiar with Microsoft Excel. The role would also require good business writing skills and have displayed leadership potential in either professional, school or personal settings.
As the working environment is like a start-up, the candidate needs to thrive in a fast-paced, dynamic, and lean environment.
While some experience in the Telco / ICT industry is preferred, this role is open to aspiring fresh graduates with good degrees (1st class / 2nd upper class/ Dean’s List), who are looking for a good exposure to the ICT industry with a chance to rotate amongst the different functions, while having the drive and willingness to be coached / taught the ropes of the business.
Responsibilities
- Assist with project roll out, review existing setup and in conjunction with the project team, project manager, project engineers, customer solutions specialist.
- Provide a migration plan, execute the scheduled migration plans, which consist of multiple sites, multiple data centers, over the period of migration phase
- Review current project progress and work together with customer solutions specialists to propose the next phase of digital transformation.
- Partner with network operation center team to perform service management on the assigned project, which includes:
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- Collate all monthly reports, perform service analysis, highlight precedence month service incidents, update on incidents tracking.
- Plan and scheduled project activities, plan for improvement if any, ongoing service review and improvement.
- Quarterly review on service performance, highlight on bottlenecks, security compliance review, propose any recommendation on performance enhancements if any.
- Will serve as the main point of contact, if any further clarification is needed, the Network Operations Center team will raise a ticket.
- Any other ad-hoc duties as assigned by superior from time to time.
Role Requitements
- Degree in Engineering or relevant disciplinary with experience in the telecommunications industry
- At least 2 years’ working experience in IT/Telecommunications sales
- Experience with Fortinet SDWan, SDLan – Switches and Cloud virtual firewall
- Experience with MPLS circuits, SDWan, network routing, HA resiliency.
- Familiar with enterprise security compliance and practice.
- Understand firewall security and how it works in conjunction with SDWan overlay.
- Understand enterprise network setup, wired security, wireless security, directory services, root CA.
- This position shall be stationed at customer’s premises during project roll out.
- Preferred to have experience on
- Ruckus Wireless AP, virtual SmartZone
- ZTNA
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.
Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.
Responsibilities
- Pursue ICT opportunities and lead in the selling engagement, being able to address the commercial, architectural and operational benefits of the Managed Services solution.
- Understand customer’s businesses and identify influencers and decision makers within a customer organization and develops client-oriented engagement strategies
- Focus on identifying customer’s business challenges and developing strong value propositions to help customers meet their business objectives.
- Prepare and conduct high impact sales presentations and engaging effectively across all levels of the customer’s organization.
- Responsible for cold calling, prospecting, qualification of potential customers. Participate and drive RFPs and Bids.
- Responsible for the achievement of targets and objectives across nominated client(s).
- Develop pipeline and opportunities at the executive levels – working alongside the existing account management community.
- Work closely with product, presales and partners to develop a resilient, supportable and cost-effective ICT solutions in order to win proposals or bids/tenders.
- Take ownership of Sales Cycle, from pre-sales, POC, proposal, pricing, presentation and closure
- Work closely with Product to drive MS business by identifying new areas of growth and identifying partnerships opportunities with principal partners and hands and legs partners.
- Any other ad-hoc duties as assigned by superior from time to time
Requirements
- Possess Degree or higher (technology related preferred).
- Proven sales track record. Experience in technology sales with at least 4 years’ experience in Managed Services / ICT sales
- Possess high level understanding of ICT and Managed Services products and services.
- High level technical understanding with an ability to translate benefits to business outcomes/impact.
- Consultative and value-based selling skills.
- Excellent written/verbal communication skills with a proven ability to effectively communicate with customers
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Job Brief:
We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed network services. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.
Responsibilities
- Strategies and develop new growth engines in Managed Network Services (for example, router, Wifi etc)
- To identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Security and Edge Cloud Services portfolio.
- To establish and cultivate partnerships with key partners in Managed Security Services to deliver differentiated managed services with unique value propositions.
- To develop product strategies, Roadmaps and determine market segmenting, targeting and positioning.
- To establish and enhance product processes in Managed Security and Edge Cloud Services to ensure the smooth delivery of these services.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Optimize cost structure, product profitability and customer value.
- Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Achieve key value drivers, operating revenue & expenses as well as product profitability targets.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Degree in Computer Science, Engineering or equivalent experience or exposure to Managed Network Services with 2-5 years of experience
- Preferred to have proven track record of Managed Network Services
- Preferred to have proven track record of managing all aspects of a successful product throughout its lifecycle
- Preferred to have proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
- Demonstrated initiative and creativity/out of the box product development.
- Self-starter. Ability to work independently as well as part of a team.
- Excellent written and verbal communication skills
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
About Role:
This role has the core responsibility to sell SP Tel solutions to the market. The successful candidate is a self-motivated technologist with a keen mind and breadth of knowledge across telco networks, cybersecurity and advanced technologies. He/she is expected to be a good communicator, capable of supporting the Sales Team in presenting innovative and customized solutions that meets the needs of the new enterprise clients’ requirements.
Job Brief:
We are looking for an experienced Product Execuitve with deep knowledge /expertise in enterprise managed security services. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines through introduction of new services that deliver the company’s vision and strategy.
Responsibilities
- Assist Product Director for strategies and develop new growth engines in Managed Security Services
- Assist Product Director to identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Security and Edge Cloud Services portfolio.
- Assist Product Director to establish and cultivate partnerships with key partners in Managed Security Services to deliver differentiated managed services with unique value propositions.
- Assist Product Director to develop product strategies, Roadmaps and determine market segmenting, targeting and positioning.
- Assist Product Director to establish and enhance product processes in Managed Security and Edge Cloud Services to ensure the smooth delivery of these services.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Optimize cost structure, product profitability and customer value.
- Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
- Monitor product quality against target levels and trigger corrective actions where necessary.
- Achieve key value drivers, operating revenue & expenses as well as product profitability targets.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements:
- Degree in Computer Science, Engineering or equivalent experience
- Proven track record of Managed Security Services
- Preferred to have proven track record of managing all aspects of a successful product throughout its lifecycle
- Preferred to have proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
- Demonstrated initiative and creativity/out of the box product development.
- Self-starter. Ability to work independently as well as part of a team.
- Excellent written and verbal communication skills
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Job Brief
We are looking for a strong team leader who is passionate about security with at least 8 years of experience in cyber security, GRC and at least 3 years of experience in team lead role.
This role oversees enterprise security governance, compliance, infrastructure protection, incident response, and security support for customer-facing services. The successful candidate will lead a team of cybersecurity professionals and collaborate across business units to ensure the company’s information assets and networks remain protected, compliant, and resilient.
This rewarding role will best suit someone with network experience and the ability to work closely with our engineers to deliver large scale network security solutions.
Experience working with cyber security and in a CII(Critical Information Infrastructure) environment will be an added advantage.
Responsibilities
- Governance, Risk & Compliance (GRC)
- Develop cybersecurity strategy to protect and monitor Corporate IT, Telco Infrastructure and Applications.
- Manage the roadmap and execution of security certifications (e.g., ISO27001, MTCS), ensuring alignment with business goals and group policies.
- Lead the establishment, implementation, and continual improvement of the company’s Information Security Management System (ISMS) in alignment with latest ISO/IEC 27001.
- Develop and maintain the information security policy and a supporting set of specific policies, ensuring appropriate authorization, commitment and endorsement from business management.
- Ensure the information security policy is enforced and adhered to.
- Identify and classify information assets and the level of application & data security control and protection required.
- Conduct annual internal audits and prepare for external audits; perform risk assessments, gap analysis, and compliance reviews.
- Lead regular internal and third-party VAPT activities, vulnerability assessment and risk management with system owners, ensure the vulnerabilities
- Design and deliver company-wide cybersecurity awareness programs, including training, phishing simulations, and internal campaigns to foster a culture of security.
Infrastructure & Network Security
- Oversee the protection of Telco cloud infrastructure and corporate IT network systems. Be responsible for the implementation and management of security-related applications and systems as system owner.
- Lead to architect, implement, manage and continuously improve security-related systems including but not limited to NGFW, IPS, WAF, Anti-DDoS, AD (Active Directory), TACACS+, PAM, MFA, EDR, EPP/SP, SIEM, ZTNA, and SASE.
- Develop Standard Operational Procedures (SOP), Manual of Procedures (MOP), and operational documentation for service delivery and change requests.
- Lead Proof of Concepts (POC) for emerging security technologies and managed security services (MSS).
- Lead the team as Layer 3 technical support for security-related systems issues, SOC alerts, etc.
Customer Cybersecurity Support
- Evaluate and respond to customer tenders and cybersecurity inquiries, including infrastructure security compliance, managed security services compliance and data privacy compliance.
- Support the Sales and Solution teams in addressing supply chain and third-party cybersecurity requirements.
Incident Response Management
- Lead the company’s response to cybersecurity incidents and threats.
- Develop and maintain incident response plans, SOC alert playbooks, cyber incident playbooks and conduct annual cyber table-top exercises and/or simulations.
- Provide incident investigation support to SOC and technical operations teams.
- Monitoring and managing all security breaches and handling security incidents, taking remedial action to prevent recurrence wherever possible.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Tertiary qualification in Cybersecurity, Computer Science, IT / Engineering or equivalent.
- Minimum 10 years of experience in cybersecurity, with at least 5 years in a leadership or strategic role.
- Proven track record in managing ISMS and achieving ISO27001 certification.
- Strong understanding of security architecture across network, infrastructure, and endpoint layers.
- Experience in stakeholder engagement, internal/external audits, and regulatory compliance.
- Familiarity with security operations, risk assessments, incident management, and customer cybersecurity support.
- Professional Certifications such as CISSP, CCSP, CRISC, CISM, ISO 27001 Lead Auditor or equivalent will be an advantage.
Key Skills & Competencies
- In-depth knowledge of security frameworks (ISO27001, MTCS, NIST).
- Hands-on experience with security technologies (e.g., Firewall, IPS/IDS, WAF, DDoS Protection, AD, PAM, SIEM, EDR, ZTNA).
- Have experience creating design documents (HLD, LLD) diagrams, and presentations
- Strong leadership and team management capabilities.
- Excellent written and verbal communication skills, including report writing and board-level presentations.
- Strategic mindset with strong problem-solving and risk mitigation skills.
- Ability to work cross-functionally with internal teams, auditors, and customers.
- Enjoy working with different stakeholders to achieve desired outcomes.
- Ability to work in a fast-pace environment and multi-tasking.
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Job Brief
We are looking for an Engineer/Senior Engineer who is passionate about security with at least 5 years of experience in network security.
This rewarding role will best suit someone with network experience, and the ability to work closely with our engineers to deliver large scale network security solutions.
Experience working with cyber security and in a CII(Critical Information Infrastructure) environment will be an added advantage.
Responsibilities
Infrastructure & Network Security
- Protect Telco cloud infrastructure and corporate IT network systems. Be responsible for the implementation and management of security-related applications and systems as system owner.
- Lead to architect, implement, manage and continuously improve security-related systems including but not limited to NGFW, IPS, WAF, Anti-DDoS, AD(Active Directory), TACACS+, PAM, MFA, EDR, EPP/SP, SIEM, ZTNA, and SASE.
- Develop Standard Operational Procedures(SOP), Manual of Procedures(MOP), and operational documentation for service delivery and change requests.
- Lead Proof of Concepts (POC) for emerging security technologies and managed security services (MSS).
- Support the team as Layer 3 technical support for security-related systems issues, SOC alerts, etc.
- Support ISMS and ISO27001 implementation.
Customer Cybersecurity Support
- Evaluate and respond to customer tenders and cybersecurity inquiries, including infrastructure security compliance, managed security services compliance and data privacy compliance.
- Support the Sales and Solution teams in addressing supply chain and third-party cybersecurity requirements.
Incident Response Management
- Support the company’s response to cybersecurity incidents and threats.
- Develop and maintain incident response plans, SOC alert playbooks, cyber incident playbooks and conduct annual cyber table-top exercises and/or simulations.
- Provide incident investigation support to SOC and technical operations teams.
- Monitoring and managing all security breaches and handling security incidents, taking remedial action to prevent recurrence wherever possible.
And other duties as assigned by the InfoSecurity lead.
Requirements
- Tertiary qualification in Cybersecurity, Computer Science, IT / Engineering or equivalent.
- Minimum 5 years of experience in cybersecurity.
- Strong understanding of security architecture across network, infrastructure, and endpoint layers.
- Familiarity with security operations, risk assessments, incident management, and customer cybersecurity support.
- Hands-on experience with security technologies (e.g., Firewall, IPS/IDS, WAF, DDoS Protection, AD, PAM, SIEM, EDR, ZTNA).
- Have experience creating design documents (HLD, LLD) diagrams, and presentations.
- Have experience in project management.
- Strategic mindset with strong problem-solving and risk mitigation skills.
- Ability to work cross-functionally with internal teams, auditors, and customers.
- Enjoy working with different stakeholders to achieve desired outcomes.
- Ability to work in a fast-paced environment and multi-tasking.
- Professional Certifications such as in network, security domains and project management will be an advantage.
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Responsibilities
- Manage the network through Network Management Systems and Controllers
- Monitor the network performance and carry out recovery of fault during network outage.
- Execute the operating model guided by the relevant process and implementation manuals.
- Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLD) and Low-Level Design (LLD) documents.
- Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation.
- Hands on and in-charge of implementation for active network including L1, L2 and L3 network.
- Perform on-site and off-site testing and commissioning for network implementation and service recovery.
- Perform standby duties.
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Diploma with 7-10 years of working experience or Degree in Engineering with 1-3 years of working experience
- Hands on technical and implementation experience
- Strong knowledge in IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation, or operation of IP network
- Knowledge and experience in Transmission network (DWDM, GPON)
- Knowledge and Experience in Infoblox and F5 load balancers (BIQ-IP, GTM, LTM)
- Knowledge in Software Define Network and Network Security is desirable
- CCNP or equivalent (CCIE or equivalent will be preferred.)
- Fresh graduates may also considered
Job Brief
Our Investors
ST Engineering is a MNC with a global network of subsidiaries and associated companies that spans Asia, Europe, the Middle East and the U.S. They own a controlling stake in SPTel, a joint venture with SP Group, and are looking to accelerate the expansion of this strategic asset.
About us
SPTel is a Business Class Digital Services provider that promises:
- Fully digitalised processes, enabling on demand provisioning of services such as Bandwidth and cyber security
- Business Grade connectivity standards that include <1ms ultra low latency performance and clean-pipe connectivity as a default
- True network diversity for improved reliability with unique fibre pathways and facilities that are physically separate from incumbent telcos
- Innovative services such as IoT-a-a-S and Edge Cloud computing
We are well recognised in the industry clinching numerous awards for our cutting-edge telco services and have doubled our customer base annually in the last 3 years. We were also featured in the CNA documentary “Home-Grown with a Digital Edge”.
These accolades and achievements are the result of us meticulously grooming a team of talents and specialists to be part of our exciting journey and we are looking to grow our team. If you are a skilled and driven individual, do join us as co-creators of the future of SPTel.
Job Brief
SPTel is looking for a motivated individual passionate about network technologies and automations to join our team. You will play a key role in configuring network provisioning automation and service delivery workflows using industry-standard Service Orchestration tools within a Catalog-Driven Fulfillment framework. This role includes hands-on work in network automation as well as developing Network Element Interfaces (NEI) using Java (10-15% of the time).
Responsibilities
- Configure and implement network provisioning automation and service delivery workflows using orchestration platforms.
- Work with Catalog-Driven Fulfillment frameworks to design service models and workflows.
- Develop and maintain lightweight Network Element Interfaces (NEI) using Java for integrating network devices and services.
- Collaborate with Product, Engineering, and Service Delivery teams to ensure seamless service rollout.
- Assist in the onboarding of new network services and technologies on the orchestration platform.
- Continuously improving automation processes to enhance service activation efficiency and reduce manual interventions
- Any other ad-hoc duties as assigned by superior from time to time.
Requirements
- Basic understanding of telecom networks, including concepts like IP, MPLS, SDN, DWDM, and network services.
- Familiarity or willingness to learn Service Orchestration platforms (e.g., TMF Open APIs, TOSCA, Nokia FlowOne, Blue Planet, etc).
- Basic programming skills in Java (comfortable reading and writing small modules for integration purposes).
- Interest in network automation tools and protocols (NETCONF, RESTCONF, YANG Models, Ansible, RestAPI).
- Good analytical and problem-solving skills.
Preferred (Nice to Have):
- Knowledge of Telecom BSS/OSS systems and fulfilment processes.
- Exposure to workflow tools like Camunda, Apache NiFi, or similar.
- Understanding of APIs and integration patterns (REST/SOAP).
- Fresh graduates or early-career professionals who are passionate about network technologies and want to specialize in network automation and orchestration rather than pure software development.
- Individuals looking to build a career at the intersection of telecom networks and automation technologies.
Job Brief
Our Investors
SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.
Responsibilities
- Work with architects to understand end-to-end architecture, and individual application architecture
- Work with business analysts to understand business requirements
- Produce technical design document for assigned modules, and develop according to specification
- Follow good coding practice to produce clean, readable, testable, and secure code
- Provide L3 support for production
- Senior developers are expected to participate in architecture/framework discussion, improve development process, and conduct code review.
Requirements
- Extensive experience with Java/Spring Framework, for backend/microservice development
- Good knowledge of RDBMS, SQL, and Spring Data JPA; experience with NoSQL/distributed caching solutions preferred
- Experience with container technologies – docker/docker swarm, Kubernetes
- Experience with API gateway
- Familiarity with microservice based application architecture
- Some functional knowledge of telco BSS highly preferred; experience with TMF SID/Open API a big plus
- Some frontend development experience preferred – JavaScript, Angular, ReactJS
- Minimum 2 years development experience
- Diploma/Degree
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