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Managed CPE Services for Businesses

Managed Customer Premise Equipment (CPE) for improved network reliability

Managing on-site network equipment can be expensive, time-consuming, and complicated, which can cause you to lose focus on your core business. With SPTel Managed CPE services, there is no need to stress over the type of equipment to purchase, hefty upfront investment, and the daily hassles of managing your assets. Our team of engineers will recommend, design, install and configure your network equipment quickly and efficiently so you can rest assured of optimized network performance. These proven managed services work flow and model help to manage ongoing costs and the day-to-day infrastructure.

SPTel Managed CPE services provides you with the best on-site router that’s end-to-end managed and a single point of contact to deliver all your network management needs. Coupled with SPTel’s robust & diverse connectivity and services (find out more about our true network diversity here), it allows you to focus on your business without worrying about losing connectivity between offices or to the Internet. Our full suite of managed services include connectivity, security, network monitoring, disaster recovery, and virtualization.

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Product Benefits

Product Features

End-to-end managed IT service
  • Onsite installation & configuration services for your infrastructure
  • Annual hardware and technology maintenance
  • Single point of contact to every customer
Router equipment
  • High performance router models
  • Monthly managed services subscription model

 

Service Level Agreement (SLA):

  • 24/7 customer support for a positive experience
  • Incident resolution: 4 hours
Software & Configuration Management and Solutions
  • Configuration change monitoring and management
  • Software upgrade & patching