Enabling Reliable EV Charging in Singapore for a Sustainable Future: SPTel’s Multi-Network Solutions Power Always-On EV Charging Stations
- 01 April 2025

Are you ready for an electric vehicle-driven future? Singapore is at the forefront of a transport revolution with its 2030 Green Plan, which will see a transition to sustainable energy. The nation has established clear milestones, including the complete phase-out of internal combustion engine vehicles by 2040, and ensuring all HDB towns are EV-ready by 2025.
The evolving landscape towards electric cars also means that EV charging providers must adapt as Singapore changes. Reliable charging stations are essential for building confidence in EV ownership and will help drive the adoption of EVs. This article explores 2 key challenges EV charging providers may face in coming years and actionable solutions to prepare for the paradigm shift.
2 Future Challenges for EV Charging Operators
Understanding the potential challenges of EV charging in Singapore will help providers identify areas of improvement and develop robust strategies for the future of electric vehicles.
2 key challenges to overcome are:
1. Network Reliability
A study showed that 55% of failed EV charging sessions stem directly from poor connectivity issues. This can result in the inability to authenticate users, process payments, or maintain uninterrupted charging sessions.
Many current charging stations rely on single-carrier networks without fail-safe mechanisms. This dependency creates vulnerability in areas where there may be poor signal coverage or when there are service outages for a certain provider, potentially creating connectivity dead zones.
Poor network connections cause a lot of frustration and diminish user satisfaction as they hinder users and providers from receiving real-time data on charging stations. It can also lead to difficulty in locating charging stations on tracking apps, increased downtimes for charging stations, and poor visibility for providers to respond swiftly to maintenance issues.
2. Scalability Issues
With the availability of charging stations growing exponentially to meet Singapore’s sustainability goals, EV charging operators may come across mounting challenges relating to scalability. These include increased complexity in network management, difficulties maintaining consistent performance across geographically dispersed stations, and troubles expanding charging networks.
Without effective solutions, it can be difficult to tackle these issues while upholding reliability and user experience.
Actionable Targets for EV Charging Providers
As Singapore’s infrastructure evolves to support a growing population of EV owners, EV charging providers will need to ensure reliable charging stations are available. This calls for:
1) Real-time tracking of EV Charging Stations
- Charging stations should constantly be connected so that tracking apps like the “SP Group App” can provide real-time updates to drivers on charging station availability and status. This allows motorists to quickly plan their trips and charge stops with confidence. Real-time tracking also alerts charging station providers to potential issues quickly so that maintenance can be delivered promptly to ensure maximum uptime.
2) User-friendly and smooth payment experience
- A seamless, easy-to-use payment and authentication system (e.g., mobile apps, RFID, or contactless payments) enhances the charging experience. These electronic payment methods are contingent on smooth connectivity to a payment gateway provider.
3) Fast, efficient, and accessible charging infrastructure
- The availability of high-speed chargers is crucial to reducing waiting times. Providers should deploy a mix of fast chargers (DC) and standard chargers (AC) to cater to different user needs; optimising efficiency, and accessibility. Providers will also need to ensure good coverage across Singapore to further facilitate convenient charging.
The Solution for EV Charging Operators: SPTel’s Multi-Network SIM
To address said challenges, EV charging operators need dependable solutions that align with Singapore’s renewable energy goals. With SPTel, you can build a future-ready EV charging network while overcoming potential hurdles. Our Multi-Network SIM provides a robust foundation for reliable charging stations across Singapore and beyond.
Resilient & Enterprise-Grade Connectivity
- Connection to 3 major Singapore-based telco providers with just 1 SIM card, significantly improving network uptime and stability.
- Automatic failover across multiple carriers during outages, ensuring the charging and payment process enjoys uninterrupted connectivity.
- Seamless connectivity even across borders on 1 SIM, giving added scalability options to providers who wish to deliver international services.
Cost Efficiency
- Data pooling capabilities allow sharing of data across multiple locations, reducing the hassle of managing individual data plans for each location.
- With access to multiple carriers on 1 SIM, it reduces the need for dual-SIM solutions which can be a hassle to install, manage, and maintain.
- More cost-effective than subscribing to multiple individual SIM plans.
Simplified Management
- Centralised network management dashboard for comprehensive visibility and control of all connected SIMs.
- Real-time remote monitoring of charging station connectivity.
- One-stop solution for streamlined operations across your entire charging network.
Operational Efficiency
- A single contract that covers multiple networks, reducing administrative complexity.
- 24/7 technical support from SPTel’s Integrated Operations Centre (IOC).
- Future-ready infrastructure with 5G compatibility, ensuring relevancy as technology evolves.
SPTel’s Multi-Network SIM solution reduces service disruptions, optimises charging times, and lowers costs—translating to improved experiences for both EV owners and charging station operators. With SPTel, you can position your organisation’s EV charging solution at the helm of Singapore’s sustainable transport revolution.
Build Reliable EV Charging Solutions with SPTel’s Multi-Network SIM
As Singapore advances toward its renewable energy targets, EV charging operators must upgrade their infrastructure with forward-looking solutions. With SPTel, you can create resilient networks that deliver seamless charging experiences while scaling efficiently to meet growing demand.
Our Multi-Network SIM is especially beneficial for:
- Organisations that require mobile data for high SLA M2M projects.
- Public sector players who require consistent mobile connectivity in national-level project deployment.
- System integrators who are building and operating critical infrastructure that requires maximum uptime.
Ready your EV charging infrastructure for Singapore’s electric future with SPTel’s Multi-Network SIM today!
Supplementary Information: List of EV Charger Stations & Types
There are currently two types of EV chargers in Singapore to accommodate different user needs:
- AC Chargers (Type 2) deliver 11-43kW power output ideal for overnight charging.
- DC Fast Chargers (CCS2) provide 50-120kW capacity for rapid top-ups during brief stops.
Key Features of Each Charger Type
AC Charging (Type 2) adapters convert grid electricity to direct current within the vehicle’s onboard charger. These units are cost-effective to install and ideal for locations where vehicles park for extended periods, such as residential areas, workplaces, and shopping centres. Though they require longer charging times, they’re widely available for daily use.
DC Charging (CCS2) adapters deliver direct current straight to the battery, bypassing the vehicle’s converter for significantly reduced charging times. These high-powered stations are more expensive to install and operate, typically positioned along transport corridors and commercial hubs where drivers need quick recharging. While they provide faster charging speeds, frequent use may have a greater impact on battery longevity.
List of Providers and Charging Points in Singapore
As of 2025, Singapore has approximately 13,800 EV charging stations, ensuring EV drivers have easy access to charging facilities. These charging points are distributed across various locations.
Here are some of the major car charger EV operators in Singapore:
Provider | Charging Points | Charger Types | Key Locations | Pricing |
---|---|---|---|---|
SP Group | 600+ | Type 2 AC (7.4-43kW), CCS2 DC | HDB hubs, Raffles City, Clarke Quay Central | AC: S$0.600/kWh, DC: S$0.698/kWh |
Shell Recharge | 50+ | 50kW DC Fast, 43kW AC | Shell petrol stations (Tampines, Pasir Ris) | S$0.55/kWh for fast charging, S$2-3/kWh for slow charging |
CDG Engie | 400+ | 30/50kW DC Fast, 22kW AC | HDB commercial complexes, Woodlands Civic Centre | AC 22kW: S$0.56/kWh, DC 100kW/120kW: S$0.59/kWh |
Charge+ | 1,000+ | 120kW DC Ultra-Fast, 22kW AC | Rivervale Plaza, Choa Chu Kang Centre | AC 22kW: S$0.5238/kWh, DC 120kW: S$0.5545/kWh |
Bluecharge | 1,500+ | 50kW DC, 22kW AC | TotalEnergies stations, neighbourhood malls | DC 30kW: S$0.6000/kWh, DC 120kW: S$0.6300/kWh |
BlueSG | 1,003 | Type 2 AC (22kW) | 253 public carparks islandwide | S$1/hour for first 3 hours, S$2/hour after |
Tesla | 33 | 250kW Superchargers (CCS2) | Marina Bay, Westgate Tower | Estimated S$37.44 for a full charge |
BYD | 122 | 80kW AC | Jalan Pemimpin, Northshore Drive | S$0.55/kWh |
Volt | 89 | 22kW AC | Sembawang SC, industrial parks | Information not available |
ChargeNow (Greenlots) | 199 | 50kW DC, 7.4kW AC | ION Orchard, Suntec City | S$1.50/hour |
QuickCharge.sg | 10+ | CCS2 DC, CHAdeMO | Changi Airport, commercial hubs | Information not available |