HomeAbout Us Business Class Digital Network

Business Class Digital Network – End-to-end Software Defined Network

Introducing Singapore’s first cloud telco that uses end-to-end software defined network with Edge Cloud capabilities, built on a physically diverse fiber infrastructure from current telco incumbents. This network of the future will allow for a dynamic, zero touch self-service portal that gives customers full control and overview of their network.

We will enhance customers’ business agility with services on demand and provisioning done within minutes. No more worrying about project status with real-time updates on the portal.

Customers will also benefit from maximum uptime with network native AI and in-built Cyber Security that enables the network to self-monitor, self-heal and auto-mitigate threats.

To aid in accelerating business digitalisation, customers can leverage on our business class digital network to deploy IoT as a service, virtually, and access our pervasive hubs for Edge Computing to perform analysis near the things, events and people for enhanced IoT performance.

Best of all, we will be a 5G-ready fixed network with network slicing capabilities for private 5G deployment.

How are we different?

Traditional network experience

Manual order and tracking processes. Tied to long contract terms.

VS
Intelligent network experience

Digital self-service portal for instant quotations and provision within minutes. Flexible contracts terms.

Traditional network experience

Inflexible Contracts

VS
Intelligent network experience

On-demand services provisioned on the fly and charged on a usage basis.

Traditional network experience

Reactive Service Recovery

VS
Intelligent network experience

Pro-active Network Optimisation with AI to re-route traffic when congestion is detected. Cyber security on demand to pro-actively mitigate threats.

Traditional network experience

No visibility or control for your network.

VS
Intelligent network experience

Intuitive customer dashboard for full overview and control over network performance.

Traditional network experience

No Edge capabilities

VS
Intelligent network experience

Edge Cloud capabilities for improved responsiveness and device performance

previous arrownext arrow
Slider

How are we different?

Manual order and tracking processes. Tied to long contract terms.
Digital self-service portal for instant quotations and provision within minutes. Flexible contracts terms.
Inflexible Contracts
On-demand services provisioned on the fly and charged on a usage basis.
Reactive Service Recovery
Pro-active Network Optimisation with AI to re-route traffic when congestion is detected. Cyber security on demand to pro-actively mitigate threats.
No visibility or control for your network.
Intuitive customer dashboard for full overview and control over network performance.
No Edge Capabilities
Edge Cloud capabilities for improved responsiveness and device performance

Benefits

Features

24/7 Availability

Cloud-based centralized management via a customer portal with instant quotations, network diagram and real-time provisioning.

One-stop Customer Dashboard

Full network overview with utility graphs, performance statistics and usage trends. Proactive alerts on network health and cyber security. Real-time ticket tracking of fault management.

Programmable Functions

Configure services, such as bandwidth, IoT, edge cloud and cyber security, all on-demand, with a few clicks. Manage and control Quality of Service (QoS), security and policy information to match your business needs.

Intelligent Tools

Quality monitoring and proactive remediation (self-healing network) with recommendations and insights. Intuitive user guidance, Chat-bot, Live chat and CoBrowse assistance.

Case Scenario

The Solution in Action

1
An event organiser plans a concert at Bedok Stadium, which will also be live-streamed. To better serve his VIP guests, he needs to deploy a cost-effective facial recognition solution in 2 weeks.
2
Through the customer portal, he selects a connectivity service from his headquarters to Bedok Stadium, then approves the instant quotation. He sees the provisioning status in real time.
3
The chatbot suggests connectivity solutions and IoT-as-a-Service for his deployment. SPTel’s edge computing hub at Bedok enables video analytics to recognise his VIP guests, without costly and extensive backhaul.
4
During the event, a cable is cut in the Eastern part of Singapore, but the event is unaffected because of SPTel’s unique and diverse fibre paths.
5
The concert’s live stream attracts many viewers, but the unexpected traffic causes lag.
6
The organiser is immediately notified and prompted by the customer portal to increase bandwidth, which he does. Within minutes, the live stream is back to normal. Mr Wong gets a bill alert for bandwidth-on-demand.
7
As and when the network becomes congested, traffic is automatically rerouted to ensure optimal performance.
8
Unfortunately, a DDoS attack takes down the video feed. The event organiser is notified that mitigation is required. Upon choosing to proceed with mitigation, the attack is resolved by the network and the video feed resumes.
9
After the event, the organiser receives a digital bill. His bandwidth reverts automatically to his original subscription.

See how it works

1
The Intelligent Network
The Intelligent Network
01:42
2
SBR Technology Excellence Awards - SPTel wins in the Connectivity Category
SBR Technology Excellence Awards - SPTel wins in the Connectivity Category
06:21
3
SPTel's Business Class Digital Network
SPTel's Business Class Digital Network
02:57
4
Meet the SPTel Ops Team
Meet the SPTel Ops Team
05
5
The Case for Virtual Cybersecurity
The Case for Virtual Cybersecurity
21:19