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Senior Associate / Engineer, Service Delivery
HomeCareers Senior Associate / Engineer, Service Delivery

Senior Associate / Engineer, Service Delivery

Responsibilities

  • Monitoring of projects status and timely delivery of customer service
  • Liaise/Update customer on project implementation and status
  • Raise ordering form/work orders to suppliers/contractors
  • Compile reports for management review

Requirements

  • Diploma in telecommunication, computer engineering or IT related field
  • At least 6 years working experience in passive and active infrastructure
  • Strong technical knowledge of passive/active infrastructure and Data Centre operation
  • Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
  • Familiar with site deployment of in-building telco’s facilities and assets
  • Ability to work independently and collaboratively with contractors, colleagues and Data Centre
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player

Applying for Senior Associate / Engineer, Service Delivery

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