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Yong Hai Hung
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Yong Hai Hung

"Where people see challenges, I see opportunities."

Meet Hai Hung, our Assistant Director for IP Core Engineering, supporting connectivity services like Metro Ethernet, IPVPN and Internet. SPTel’s IP Core and Datacenter network is the backbone infrastructure for services like IoT, Cloud and International connectivity services, therefore he plays a very important role in the team!

He has a bachelor’s in Electrical and Electronics Engineering and his stellar credentials include a Black Belt in Lean Six Sigma, CCNA and IPv6 Forum Gold Level and Security Certification, and, Machine Learning Training. To date, he has 12 years of experience in the telecommunications industry, spanning a wide range of responsibilities that includes Data Analytics, Process Improvement and Innovation for customer operations, Project and Vendor Management for the implementation of Network and Server Infrastructure and Security, CPE Development and Deployment, Quality Assurances and Control for Test lab and Field Operations Support. Prior to joining the telecommunications industry, Hai Hung spent 2 years conducting research in Wide Area Wireless Networks at the A*STAR Institute for Infocomm Research.

With such gleaming qualifications and experience in this field, we ask Hai Hung what drew him to make a switch to SPTel.

“Where people see challenges, I see opportunities. As a new telco, we may still need to build and develop our suite of offerings but SPTel has the advantage of being lean and nimble. We can quickly conceptualise, test and implement solutions and services to continually enhance our strengths. The organisation’s willingness to try new things and experiment with the latest technology is what attracted me in the first place.”

When we asked him what makes him excited to come in to work every day, he has this to share.

“The company has great aspirations to bring innovation and value to our customers. I’m excited to be part of this journey together with the rest of my SPTel colleagues who share the same enthusiasm. In addition, I also hope to be able to make use of my data analytics expertise to bring out the potential of our Software Defined Network to drive reliability, operational excellence and ultimately achieving the best customer experience.”

Out of work, Hai Hung enjoys spending time with his children, reading and listening to audio books, and traveling around Singapore enjoying our local delicacies.