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Engineer/Senior Engineer, Product Configuration Analyst (Digital BSS)
HomeCareers Engineer/Senior Engineer, Product Configuration Analyst (Digital BSS)

Engineer/Senior Engineer, Product Configuration Analyst (Digital BSS)

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities

  • Gather, clarify, analyze business requirement in the product / marketing area, and configure products/offers/promotions in product catalogue
  • Gather, clarify product configuration related requirement such as from business stakeholders, i.e., product managers, product marketing managers and finance
  • Analyze and rationalize product configuration requirements, influence stakeholders to adhere to standard configurations whenever possible
  • Perform SIT verification, primarily in the quote-to-cash business process, and support business stakeholder in the UAT process
  • Manage other low to medium complexity business parameter configurations where applicable
  • Gather and clarify requirement from business user
  • Support solution designer/architect in E2E solution designs, and provide effort and timeline estimates
  • Design, implement, and test product configurations according to requirements
  • Perform QA on new features to be implemented, and support business stakeholders in UAT
  • Continuously improve relevant documents to improve productivity, e.g., product requirement specification template to ensure accurate requirement capture
  • Work with solution architect to implement configuration management tools and process
  • Provide L3 support for production issues

Requirements

  • Minimum 3 years product configuration experience in the telco industry
  • Diploma/Degree
  • Good knowledge of Telco products; exposure to enterprise telco products a big plus
  • In-depth understanding of subscription and usage-based product model, and commonly used product offer / bundle / promotions; experience with MSA, volume discount, and partner related product configuration a big plus
  • Extensive product configuration experience in popular product catalogue applications; preferably ones closely aligned with TMF standards
  • Demonstrable ability to design e2e product configuration, ensuring proper integration between CPQ/Ordering catalog, billing and/or provisioning catalogs
  • Good skill in Excel, with ability to use formula and/or VBA to perform extensive data validation and automate repetitive tasks
  • Good knowledge of SQL, and DB scripting languages
  • Experience in configuration management tools and practices
  • Excellent oral and communication skills

Applying for Engineer/Senior Engineer, Product Configuration Analyst (Digital BSS)

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