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Associate Engineer, Service Delivery
HomeCareers Associate Engineer, Service Delivery

Associate Engineer, Service Delivery

Job Brief

Our Investors

SPTel is a joint venture between ST Engineering and SP Group and since 2017, SPTel has embarked on a journey to transform the business from a passive infrastructure leasing company into an advance digital services provider. Since then, SPTel has launched several key services into the market such as Software Defined Network (SDN), IOTaaS, Edge Computing, Managed Services and Enterprise Mobility.

Responsibilities

  • Monitoring of projects status and timely delivery of customer service
  • Provide project implementation status and update in Business and Operation Support System
  • Organize customer ordering form and work orders to suppliers and contractors
  • Support field engineer controller on manpower resource and job management
  • Support project management office and field engineer controller on stock management
  • Compile reports for management review

Requirements

  • Higher Nitec in telecommunication, computer engineering or IT related field
  • At least 1 year working experience in passive and active infrastructure
  • Technical knowledge of passive/active infrastructure and Data Centre operation preferred
  • Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
  • Ability to work independently and collaboratively with contractors, colleagues and Data Centre
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player

Applying for Associate Engineer, Service Delivery

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